Urban ebikes is a great company Urban ebikes is a great company. It is a pleasure working with them. Although they are located on several thousand miles from me, it feels like they are next door. I had several questions, they quickly responded. The products ship quickly, I always know the status of my orders and where the package is! I just wish the folks i live with and see every day could keep me as well informed as Urban does!

It was a successful assembly with… It was a successful assembly with compassionate service. This is a personal challenge for me, after my serious stroke 10 years ago. The tricycle will cring me security and balance on the road. Will start giving a first trial after the elections complete. Thank you!

Very happy with my new tricycle Very happy with my new tricycle. Everyone was great in answering my calls regarding delivery and tracking. Looking forward to a great summer with my bike. Pedal assist is a wonderful at 1 or two setting and if I need extra boost the thumb throttle is right there! I can change pedal assist as needed while riding. Will be getting some mirrors installed so I can see if there are cars coming up on me. Love my new freedom when my husband has the car, I can ride to senior cente r, library or up to the beach. Thank you, Chris, Alyssa and the he rest of the team!

Love our ebike….dealing with urban… Love our ebike….dealing with urban ebikes has been a great experience…delivery of bike was great…the bike was perfectly packaged and ready to go after it was unpackaged!...customer service has been really responsive and helpful! I had quite a few questions and Chris was amazing and answered all of them in a very timely manner! Would order another bike from this company in a heartbeat!

A short term order turned out to be a… A short term order turned out to be a long term. It was therefore canceled. This wasn't expected by me because Urban ebikes website was misleading and stated that the triec would be shipped in 8 to 10 days. I should have heeded the other reviews. Gave 2 stars because of very polite and helpful administrative assistant.