Great communications, Great people to work with. Urban e-bikes comes highly recommended and I found their communication via email and phone exceptional. I am impressed with how they helped me with each question. My bike was well packaged and quickly shipped.

Great assortment I'm fond of riding a bike and actually I can't go somewhere without taking my bike with me. In my opinion, active sports are the best creation ever existed. I believe that people must do active sports in order to stay healthy and never have problems with their health. However, recently my favorite bike has broken and I have decided to seek for a new one. I chose this company, becuase I liked the assortment here. Managers explained me all the details and sent me a bike. It has come within a week and now I'm the happiest man on the earth again.

Headlight Issue Over the weekend I had my headlight quit working. Contacted Chris early Monday morning, they had a new headlight shipped that day and by Wednesday I was back to night riding! could not be happier with the service I have received so far!! top notch service and even better bike.

Love our ebike….dealing with urban… Love our ebike….dealing with urban ebikes has been a great experience…delivery of bike was great…the bike was perfectly packaged and ready to go after it was unpackaged!...customer service has been really responsive and helpful! I had quite a few questions and Chris was amazing and answered all of them in a very timely manner! Would order another bike from this company in a heartbeat!

I ordered the sixthreezeroEVRYjourney… I ordered the sixthreezeroEVRYjourney 26" 7speed Hybrid Electric Tricycle, 36F, 250W, Navy. I is so much fun to ride and easy to operate; it is also really a great looking E trike! Kris and Ruz were both very helpful and answered all of my many questions. Couldn't ask for a nicer experience and highly recommend this E trike. MFL