A short term order turned out to be a… A short term order turned out to be a long term. It was therefore canceled. This wasn't expected by me because Urban ebikes website was misleading and stated that the triec would be shipped in 8 to 10 days. I should have heeded the other reviews. Gave 2 stars because of very polite and helpful administrative assistant.

Great assortment I'm fond of riding a bike and actually I can't go somewhere without taking my bike with me. In my opinion, active sports are the best creation ever existed. I believe that people must do active sports in order to stay healthy and never have problems with their health. However, recently my favorite bike has broken and I have decided to seek for a new one. I chose this company, becuase I liked the assortment here. Managers explained me all the details and sent me a bike. It has come within a week and now I'm the happiest man on the earth again.

NO RESPONSE OR BIKE I ordered a Cruzer from a company called Urban E. I finally received the bike and is was in fair condition, the instructions to put it together could have been easier and had a better explanation. I have ridden the bike and ii is easy to handle and comfortable. I have had both knees replaced and mounting it is much easier than other bikes. I think in the long run it will serve me well.

Impressed with Customer service and Quality of my ebike! The excitement of receiving my Cheetah Ebike was making my day very long. The moment Fedex showed up with that long well packaged box I found myself like a kid with his first large toy. I ride my bike 20 miles a day, from home to work every day. The excitement 4 weeks after receiving this bike still has me well within its grip. Chris at Urban E-Bikes has been very communicative via Email every step of the way. Fast response to questions, Great customer Services. I received the last few items for my bike yesterday and Like a kid I rushed home to place everything on my bike. Finders, Light protective cover, Rack for my Saddle bags... To say I am impressed with Urban E-Bikes is an understatement.

Let me start by saying Let me start by saying, I love this bike!! I’ve made quite a few changes to make it what it is today. Like: suspended forks, front 1000W hub motor, mirrors, high beam with flashing light, and a suspended seat post. A lot of trial and error because no one knows what to do with parts like the front fender after upgrading to the Revi suspended forks and the front hub motor. You can’t re-mount the fender(very frustrating) with the mounting holes offered because it will keep the shock in the fork from traveling,@#*, stupid design!