Great basket (missing assembly parts) Product ( metal basket) is a 5 star but gave you a four star for some assembly parts were missing (washers/bolt/nut) and still(1week) have not heard back on my request to send replacement parts.

Good Caddy Pro but poor customer follow up to get a replacement battery Assembled the bike and battery was inoperable. Poor written assembly instructions. Called the battery problem in Friday and no help. Back all day working with Emojo trying to get a new battery coming. No one returned any of my comms- emails or voicemails. Quality of the trike seems good with exception of the battery but can’t fully test it. Very dissatisfied with the customer service trying to get a problem corrected. This should have been a 5 minute troubleshooting call and then quick follow up to get a replacement battery coming. Hope this is not a preview of future customer service if I have another problem.

I've purchased and enjoy my Emojo Caddy… I've purchased and enjoy my Emojo Caddy Pro trike. I find the guality and the way this trike is put together to be of high standards. I've since purchased excessaries on line and found that process to be of the same although I was a little disappointed at the scarcity of excessaries. I would highly recommend the Emojo products for ebike purchases.

Not sure how to review at this point, waiting for product to ship Not sure how to review at this point. Email communication with Kevin has been awesome. The web sight is great, ordering process is good, nothing has shipped as yet "been a week" so no feedback on the product can be given at this point.

Riding uphill is so much easier with… Riding uphill is so much easier with the electric help, and the battery lasts a long time.