Best thing next to my car. This cleverly designed and conveniently delivered machine gas given me more flexibility and access to the City of New York. I can reach any part of NY including Staten Island. The power is enabling for a 275 pounder like myself and it carries me with confidence. I haven’t found anything yet that seems like a flaw. I’ll keep you posted

Customer Service Journey Bikes customer service is stellar. Since my bike has not arrived yet I have contacted customer service several times for shipping updates. Their responses have been timely and informative. I would have given 5 stars if I had received my bike. I’m patiently waiting.

Journey bikes was great all around but…e Journey bikes was great all around but one of the suppliers bikes is not while journey bikes had great customer service there supplier evokes did not. Ordered 2 bikes for 2000.00 dollars and both had several spots of paint damage for which they send a small bottle of touch up paint, this is fine if it’s a spot but both fenders were badly scratched do to poor and careless packaging. 1 rim had two colors of paint damage and only received to paint for one color but even that wasn’t going to fix the paint would have been horrible looking. Fact is 2000.00 for a couple bikes and they couldn’t handle it properly.

I just canceled my order after many… I just canceled my order after many delays and excuses about shipping delays and etc. I waited 3 months with very little commission from Journey Bikes most me requesting updates. Very unsatisfied and do not recommend this company for any services.

Order Not Received My wife ordered a replacement part for her bike paid over $100.00 for the part. The order was placed 3/11/2023 and never received the part. We have left messages at the number posted on their website twice. We have emailed several times to only get one response. On 3/16/2023 someone named Oliver replied that the part would be ship by Monday 3/20/2023 Nothing has been received yet. All I’m asking is for the part or a refund to my account. It would be good business practice to at least respond to emails or phone calls!!