Damaged/improper parts on delivery The bike arrived quickly which was great but the Seatpost did not fit in the seat tube and when I messaged Topos for some assistance fixing the issue I got no response. My only option seems to be to fit the problem myself by having a bike shop sand out the inside of the seat tube or grind down the diameter of the seat post so that it fits and easily adjusts up and down. Additionally, one of the parts on the left crank arm was badly scratched due to improper packing.

Scam Don’t waste your time ordering from this shady website.. ordered a bike last week never told me when it would be shipped or if if it had been tracking number was invalid called said it was processing called back today after a week because apparently I no longer have an account with them anymore weird huh? then they had the nerve to say they were out of stock wasn’t planning on telling me or anything oh and yeah you can’t call until 2 pm hopefully I see a refund soon.. should’ve known better with it only having very few reviews and their social media pages have been inactive since last year.

After weeks of looking for a bike… After weeks of looking for a bike without success, I landed on Topos' site . Without knowing anything from Topos, I went for it and ordered my bike. II expected some sort of delay due to Covid. Amazingly, my bike made it to Texas in less than a week! Perfectly packaged I assembled it in 10 minutes! I would highly recommend them to anyone I will definitely buy from them in the future . Thank you.

Extremely satisfied with my son's bike Extremely satisfied with my son's bike, cant wait till I need an upgrade, will highly consider purchasing my next bike here at Topos. Customer service was great, arrived before the estimated arrival. This is an outstanding place to purchase your biking needs amazing selection of knarly bikes and gear! Thanks very much Topos team for making this a great purchase experience, my little man is shredding the trails and loving his new GT. Sincerely, Chad B.

Was super excited to get my bike Was super excited to get my bike. I understand the delayed shipping due to covid but the customer service was non existent. Emailed 4-5 times and finally over a week later I got shipping confirmation. Bike came in expected shape and was exactly what I was looking for. The only reason I reviewed so low was because customer service should be a top priority when running a business.