Knew nothing about them, couldn’t have been happier The site layout made finding the bike I wanted extremely easy and shipping was quick even by pandemic standards. Couldn’t have asked for a better experience, not sure why this site hasn’t taken off yet

Very disappointed I ordered two bikes, heard nothing for several days and then finally two days after contacting customer service I found out both bikes were out of stock and was told I would be refunded. Now, a week later, the money still isn't back in my account and I have no bikes. If they were out of stock I should not have been able to make the purchase to begin with. I'm very disappointed in the entire experience so far.

Extremely satisfied with my son's bike Extremely satisfied with my son's bike, cant wait till I need an upgrade, will highly consider purchasing my next bike here at Topos. Customer service was great, arrived before the estimated arrival. This is an outstanding place to purchase your biking needs amazing selection of knarly bikes and gear! Thanks very much Topos team for making this a great purchase experience, my little man is shredding the trails and loving his new GT. Sincerely, Chad B.

Overall very good experience Overall very good experience. Only reason I didn't give 5 stars is that it was taking longer than expected to receive my order seeing as how I only live 100 miles from the store. I called and discovered that the gloves weren't in stock and they were transferring my order from a different warehouse. I would have liked to know that up front when I ordered. Other than that good selection, good prices and good customer service.

Damaged/improper parts on delivery The bike arrived quickly which was great but the Seatpost did not fit in the seat tube and when I messaged Topos for some assistance fixing the issue I got no response. My only option seems to be to fit the problem myself by having a bike shop sand out the inside of the seat tube or grind down the diameter of the seat post so that it fits and easily adjusts up and down. Additionally, one of the parts on the left crank arm was badly scratched due to improper packing.