Damaged/improper parts on delivery The bike arrived quickly which was great but the Seatpost did not fit in the seat tube and when I messaged Topos for some assistance fixing the issue I got no response. My only option seems to be to fit the problem myself by having a bike shop sand out the inside of the seat tube or grind down the diameter of the seat post so that it fits and easily adjusts up and down. Additionally, one of the parts on the left crank arm was badly scratched due to improper packing.

From Topos to Texas Baby! Topos Outdoor impressed me from start to finish. Their website is easy to navigate. It was simple to compare bikes in the price range I had for my budget and I found the right fit with the right parts in the Haro I selected. After my order I contacted customer service to find out how Covid would impact my purchase, the lady was awesome, she gave me the exact shipment date which was spot on. I have told more than 5 people about the exceptional service and savings I received buying through Topos, hopefully they see more orders coming in from Texas.

After weeks of looking for a bike… After weeks of looking for a bike without success, I landed on Topos' site . Without knowing anything from Topos, I went for it and ordered my bike. II expected some sort of delay due to Covid. Amazingly, my bike made it to Texas in less than a week! Perfectly packaged I assembled it in 10 minutes! I would highly recommend them to anyone I will definitely buy from them in the future . Thank you.

Was super excited to get my bike Was super excited to get my bike. I understand the delayed shipping due to covid but the customer service was non existent. Emailed 4-5 times and finally over a week later I got shipping confirmation. Bike came in expected shape and was exactly what I was looking for. The only reason I reviewed so low was because customer service should be a top priority when running a business.

Knew nothing about them, couldn’t have been happier The site layout made finding the bike I wanted extremely easy and shipping was quick even by pandemic standards. Couldn’t have asked for a better experience, not sure why this site hasn’t taken off yet