Very disappointed I ordered two bikes, heard nothing for several days and then finally two days after contacting customer service I found out both bikes were out of stock and was told I would be refunded. Now, a week later, the money still isn't back in my account and I have no bikes. If they were out of stock I should not have been able to make the purchase to begin with. I'm very disappointed in the entire experience so far.

After weeks of looking for a bike… After weeks of looking for a bike without success, I landed on Topos' site . Without knowing anything from Topos, I went for it and ordered my bike. II expected some sort of delay due to Covid. Amazingly, my bike made it to Texas in less than a week! Perfectly packaged I assembled it in 10 minutes! I would highly recommend them to anyone I will definitely buy from them in the future . Thank you.

Was super excited to get my bike Was super excited to get my bike. I understand the delayed shipping due to covid but the customer service was non existent. Emailed 4-5 times and finally over a week later I got shipping confirmation. Bike came in expected shape and was exactly what I was looking for. The only reason I reviewed so low was because customer service should be a top priority when running a business.

The customer service was terrible The customer service was terrible. My account was never updated. I called and emailed service times to check the status of my order but never received any response. Yes I know we are dealing with COVID19 however if you are still open and selling merchandise, you should communicate with customers.

Extremely satisfied with my son's bike Extremely satisfied with my son's bike, cant wait till I need an upgrade, will highly consider purchasing my next bike here at Topos. Customer service was great, arrived before the estimated arrival. This is an outstanding place to purchase your biking needs amazing selection of knarly bikes and gear! Thanks very much Topos team for making this a great purchase experience, my little man is shredding the trails and loving his new GT. Sincerely, Chad B.