Buyer beware Buyer beware. Return policy stinks. Bought trikes and don't feel confident riding them. Felt like you were going to fall over while riding them. By the time you pay a restocking fee and return shipping its hefty.

Great communication and awesome bike Great communication and awesome bike. My Motan M-70 was so liked that after a month of having it, it was stolen. I only got to put 5 miles in it. I really miss that bike.This was in 2021

This company should be called…Badmotor! Thie company should be called Badmotor! My Grantan trike cost more than $3000.00 and only worked about two months! Ii got caught in the rain while riding twice and it needs a new motor and controller, almost $1000.00 . Admotor voided the warranty. This company will do and say anything to avoid warranty repairs, they are about sales with the worst customer service you can imagine!! Do not buy an Admotor ebike!

TERRIBLE customer service and faulty… TERRIBLE customer service and faulty trike from addmotor.com My mother purchased their electric trike and she just found that it was a knockoff sent without the charger. She tried to contact the company but no response. Once they get your money, you are on your own!

Don’t buy Addmotor! Better Business Rated "F" Look!!! My husband has had nothing but trouble with his bike. With less than 100 miles the digital display and odometer quit working. It has been at a professional repair shop for months. Addmotor has requested parts be shipped to them for repair, and returned to the shop someone else's bike parts (not compatible) they requested the wheel and later returned it damaged, stating the wheel didn’t need to be shipped and required me to purchase a new wheel. I don’t see them stepping up and making it right. I encourage you to look elsewhere for an electric bike. They ship FedEx and most packages are damaged too. It has been in a repair shop for six months out if twelve. The warranty expired last week. The product is substandard and repair department is worse. Purchase something with better reviews! Update: On 11/16/23, after going back and forth with them, we purchased a new rim. It arrived today. Unbelievable! They sent us someone else's used rim with a broken motor attached! My broken LCD (the only problem I started with) has not been returned to me and probably won't. Now, I have someone else's broken motor, a broken rim, and no LCD at all. I have so many new issues, and they don't care. These people are incompetent and unreliable. Run the other direction fast!!!!! They switch good parts for bad. The bike shop I am using has been in business for decades, and they have never seen anything this bad. I went to the Better Business Bureau for Addmotor, and they have rated them an "F" business with many complaints. 11/17/23, Sir, your response is rubbish. You don't sell new parts, you swip-swap parts and make matters worse. There isn't a customer service department.