Fun to ride a pleasure to own . I ordered this trike (M360) off the internet . It took less then two weeks to deliver to me . So far there is nothing that I do not like about this trike . The paint job is flawless . welds are clean and smooth . I didn't have the bolts for the seat ,I let them know and they sent them out asap. Love the looks and the feel of this trike .The ride is so comfortable and with a bad back The seat and ride great .

$3K bike useless. Company ignores me I bought a $3000 bike from them. The battery stoped working. They no longer produce the battery. As a result I have a $3K bike but I cannot use because there is no battery for it. Their support stopped replying to my questions

A great overall experience First and foremost I would like to say, I love my trike. They had lots of options. It was easy for me to order it online and shipping is easy.it came right to my front door. They called me to let me know when they were going to be there. What time? It was real easy to put together. I’m able to go fishing again in the places I couldn’t go fishing and I couldn’t breathe now me and my wife get out there and go bike riding together. I think it’s one of the best things I ever bought a little expensive, but well worth it the only thing that I wish you came with was mirrors, so I can see what was behind me but overall a great purchase

Don’t buy Addmotor! Better Business Rated "F" Look!!! My husband has had nothing but trouble with his bike. With less than 100 miles the digital display and odometer quit working. It has been at a professional repair shop for months. Addmotor has requested parts be shipped to them for repair, and returned to the shop someone else's bike parts (not compatible) they requested the wheel and later returned it damaged, stating the wheel didn’t need to be shipped and required me to purchase a new wheel. I don’t see them stepping up and making it right. I encourage you to look elsewhere for an electric bike. They ship FedEx and most packages are damaged too. It has been in a repair shop for six months out if twelve. The warranty expired last week. The product is substandard and repair department is worse. Purchase something with better reviews! Update: On 11/16/23, after going back and forth with them, we purchased a new rim. It arrived today. Unbelievable! They sent us someone else's used rim with a broken motor attached! My broken LCD (the only problem I started with) has not been returned to me and probably won't. Now, I have someone else's broken motor, a broken rim, and no LCD at all. I have so many new issues, and they don't care. These people are incompetent and unreliable. Run the other direction fast!!!!! They switch good parts for bad. The bike shop I am using has been in business for decades, and they have never seen anything this bad. I went to the Better Business Bureau for Addmotor, and they have rated them an "F" business with many complaints. 11/17/23, Sir, your response is rubbish. You don't sell new parts, you swip-swap parts and make matters worse. There isn't a customer service department.

I don't have my eTrike yet, but impressed with staff I don't have my eTrike yet, and I'm already impressed. 1. I tried to use the A100 discount code, and it didn't work, but I ordered the bike anyway. A few days later, I received an email offering the code again. I was pleasantly surprised after contacting customer support to request the code be applied to my order—no hesitation to apply a credit to my charge card!! (credit received earlier than expected) 2. I wanted to know if a backrest for another model would fit the bike I ordered. I got an answer immediately that it would, but it might block the cargo box. A few days later, they sent me a picture. That's unreal. Someone went to the trouble to mount the backrest and take the picture I didn't request. Now that's great service. If their products are as good as the staff, I made a great decision going with Addmotor.