Don’t buy Addmotor! Better Business Rated "F" Look!!! My husband has had nothing but trouble with his bike. With less than 100 miles the digital display and odometer quit working. It has been at a professional repair shop for months. Addmotor has requested parts be shipped to them for repair, and returned to the shop someone else's bike parts (not compatible) they requested the wheel and later returned it damaged, stating the wheel didn’t need to be shipped and required me to purchase a new wheel. I don’t see them stepping up and making it right. I encourage you to look elsewhere for an electric bike. They ship FedEx and most packages are damaged too. It has been in a repair shop for six months out if twelve. The warranty expired last week. The product is substandard and repair department is worse. Purchase something with better reviews! Update: On 11/16/23, after going back and forth with them, we purchased a new rim. It arrived today. Unbelievable! They sent us someone else's used rim with a broken motor attached! My broken LCD (the only problem I started with) has not been returned to me and probably won't. Now, I have someone else's broken motor, a broken rim, and no LCD at all. I have so many new issues, and they don't care. These people are incompetent and unreliable. Run the other direction fast!!!!! They switch good parts for bad. The bike shop I am using has been in business for decades, and they have never seen anything this bad. I went to the Better Business Bureau for Addmotor, and they have rated them an "F" business with many complaints. 11/17/23, Sir, your response is rubbish. You don't sell new parts, you swip-swap parts and make matters worse. There isn't a customer service department.

Addmotor M 66 R7 yellow honest review Addmotor M 66 R7 yellow honest review I am a 5”4 tall 117 pounds with a 30 inch inseam female. I researched electric bikes for 3 months and decided on this m 66 r7 based on honest independent reviews and my desired use. I use this bike 4 days per week to go to work and back home a total of approximately 2 miles round trip. I have a 13 degree slope uphill and then a gradual uphill almost my entire way heading back home. After my work day which is very labor intensive, my regular non electric bike was beyond exhausting. I received my M 66 r7 in about 9 days after ordering. Delivery was not as expected due to ups driver dropping the bike box off the back of his truck but due to excellent packaging my bike was well protected and was unharmed. However, my charger and accessories box was completely missing. I contacted addmotor immediately and they replied within 1 hour. They asked for photos of package exactly as it was delivered understandably and I sent them. They walked me through inspecting the bike and assessing for damage etc. I was very disappointed thus far but Addmotor service remained understanding and reassured me that they would send out my missing parts. They followed through with fast and responsive service. My missing parts arrived in about 7 days and I have been enjoying my bike ever since. I have been using my bike 4 days per week for 2 months now and I have not had a single problem or issue. I have about 70 miles on it so far. The battery is amazing and I don’t even have to charge it for a couple of weeks. I use my lights every time I ride and they work great. I also use mostly throttle only but it feels comfortable and natural with my feet on the pedals. Although the seat is not adjustable it is long and so easy to find the perfect sweet spot to sit, it’s extremely comfortable. The governed speed is adequate for me at 22 mph. This bike has excellent power and torque which I am super happy with. Display is easy to see and use even in direct sunlight. Great quality tires that deliver a smooth ride on my streets. I do not lose speed at all going up my hills. I find that even though it has mechanical brakes, it has excellent stopping power and I put them to the test almost every day going downhill to my work. I was worried that I would not be comfortable riding this bike but as an avid bike rider for decades now, this is the most comfortable bike I have ever ridden. I only ride on my streets and not off road but I feel almost no bumps at all. This bikes front suspension, super thick seat and fat tires works great on my regular streets and my ride is extremely comfortable and smooth. I am so happy that I chose this bike. This is a beautiful bike with excellent build quality and performance in my opinion. It feels very stable and I look forward to going to work now. Bike comfort is 10 out of 10, Bike quality is 9.5 out of 10, Performance is 9 out of 10 ( I do wish the headlight was bigger and brighter and fenders were a bit longer), Bike value for the price 9.5 out of 10 Addmotor.com service is 9.5 out of 10. I highly recommend this Addmotor M 66 R7 and addmotor.com directly. I plan to purchase another one in the coming spring so I really hope they continue making this great bike. All in all, it has been an outstanding purchase. Did I mention that this bike is so comfortable…Thank you addmotor.com.

TERRIBLE customer service and faulty… TERRIBLE customer service and faulty trike from addmotor.com My mother purchased their electric trike and she just found that it was a knockoff sent without the charger. She tried to contact the company but no response. Once they get your money, you are on your own!

Ordered a bike priced in Canadian… Ordered a bike priced in Canadian dollars when they billed it they charged me almost $200 more. They try to say it was a currency fee or other fee by the bank which is 100% a lie on there part.

Great communication and awesome bike Great communication and awesome bike. My Motan M-70 was so liked that after a month of having it, it was stolen. I only got to put 5 miles in it. I really miss that bike.This was in 2021