I would love to share my experience… I would love to share my experience with Addmotor trikes, but due to putrid business practices, it is impossible. Impossible? It's impossible because it is impossible to call them to place an order or ask a question. ZERO customer service.I was ready to buy, cash in hand, and gave up after 2 days of being transferred to a machine every time. This is there default position. No other options available. They never, EVER, answer phones. Leave a measles, we'll get back to you, even when you want to purchase and need to speak to someone first. I refuse to do this for may $3000.00. Also, a stooge can realize that you are at there mercy if you need after sale service. There is even a message on what to do if you need service... email tech support with proof, pictures, etc. Sure pal, I'll get right on it. What ass holes. No chance they get my money. Too bad, I liked the product. The irony of this is that in reality, are excellent sales people. The problem, is that they just sold a Worksman trike. Have a nice day.

Support Sucks I have two Addmotor bikes. But, now that they are a couple years old and need parts/service. I have discovered that Addmotor does not even have a support section on their site. There is almost no documentation and they just throw they hands up when asked. This is purely a sales organization. Too bad. I have RAD eBikes too, and can always find great support info online.

Addmotor M 66 R7 yellow honest review Addmotor M 66 R7 yellow honest review I am a 5”4 tall 117 pounds with a 30 inch inseam female. I researched electric bikes for 3 months and decided on this m 66 r7 based on honest independent reviews and my desired use. I use this bike 4 days per week to go to work and back home a total of approximately 2 miles round trip. I have a 13 degree slope uphill and then a gradual uphill almost my entire way heading back home. After my work day which is very labor intensive, my regular non electric bike was beyond exhausting. I received my M 66 r7 in about 9 days after ordering. Delivery was not as expected due to ups driver dropping the bike box off the back of his truck but due to excellent packaging my bike was well protected and was unharmed. However, my charger and accessories box was completely missing. I contacted addmotor immediately and they replied within 1 hour. They asked for photos of package exactly as it was delivered understandably and I sent them. They walked me through inspecting the bike and assessing for damage etc. I was very disappointed thus far but Addmotor service remained understanding and reassured me that they would send out my missing parts. They followed through with fast and responsive service. My missing parts arrived in about 7 days and I have been enjoying my bike ever since. I have been using my bike 4 days per week for 2 months now and I have not had a single problem or issue. I have about 70 miles on it so far. The battery is amazing and I don’t even have to charge it for a couple of weeks. I use my lights every time I ride and they work great. I also use mostly throttle only but it feels comfortable and natural with my feet on the pedals. Although the seat is not adjustable it is long and so easy to find the perfect sweet spot to sit, it’s extremely comfortable. The governed speed is adequate for me at 22 mph. This bike has excellent power and torque which I am super happy with. Display is easy to see and use even in direct sunlight. Great quality tires that deliver a smooth ride on my streets. I do not lose speed at all going up my hills. I find that even though it has mechanical brakes, it has excellent stopping power and I put them to the test almost every day going downhill to my work. I was worried that I would not be comfortable riding this bike but as an avid bike rider for decades now, this is the most comfortable bike I have ever ridden. I only ride on my streets and not off road but I feel almost no bumps at all. This bikes front suspension, super thick seat and fat tires works great on my regular streets and my ride is extremely comfortable and smooth. I am so happy that I chose this bike. This is a beautiful bike with excellent build quality and performance in my opinion. It feels very stable and I look forward to going to work now. Bike comfort is 10 out of 10, Bike quality is 9.5 out of 10, Performance is 9 out of 10 ( I do wish the headlight was bigger and brighter and fenders were a bit longer), Bike value for the price 9.5 out of 10 Addmotor.com service is 9.5 out of 10. I highly recommend this Addmotor M 66 R7 and addmotor.com directly. I plan to purchase another one in the coming spring so I really hope they continue making this great bike. All in all, it has been an outstanding purchase. Did I mention that this bike is so comfortable…Thank you addmotor.com.

I don't have my eTrike yet, but impressed with staff I don't have my eTrike yet, and I'm already impressed. 1. I tried to use the A100 discount code, and it didn't work, but I ordered the bike anyway. A few days later, I received an email offering the code again. I was pleasantly surprised after contacting customer support to request the code be applied to my order—no hesitation to apply a credit to my charge card!! (credit received earlier than expected) 2. I wanted to know if a backrest for another model would fit the bike I ordered. I got an answer immediately that it would, but it might block the cargo box. A few days later, they sent me a picture. That's unreal. Someone went to the trouble to mount the backrest and take the picture I didn't request. Now that's great service. If their products are as good as the staff, I made a great decision going with Addmotor.

Ordered a bike priced in Canadian… Ordered a bike priced in Canadian dollars when they billed it they charged me almost $200 more. They try to say it was a currency fee or other fee by the bank which is 100% a lie on there part.