Ive been trying to sign up for the ATPO without any luck Ive been trying to sign up for the ATPO for days now, but there seems to be a bug in the website... Ive tried contacting them in every way possible but no answer. I truly hope my bike doesnt get stolen soon.

I wanted to register for ANTI-THEFT… I wanted to register for ANTI-THEFT PROTECTION OFFER but no chance for 2 days. Is there any bug that is going on at the moment? I have already registered my lock and bike. I tried reaching out to Kryptonite but no chance as well.

Filed an ATPO request 3 month ago and haven't heard back I bought a Kryptonite New York Fahgettaboudit Chain 1410 in Apil 2022 together with a new bike. At the time I registered for Kryptonite's Anti-Theft Protection Offer (ATPO). I found my bike stolen with the chain cleanly cut left where I parked my bike in January 2024. I filed an ATPO claim immediatly with all requested documents but got no confirmation that my claim was being processed. I chased the customer service team a few times but as of yet, I haven't haven't heard a single reponse from Kryptonite. This is quite frustrating.

Pay more for anti-theft protection after already paying for the lock Be aware. You will need to pay upwards of £10 for "registering" for anti-theft protection (on an annual basis). I thought the whole point of a kryptonite lock was that part of the reason you bought it was the anti-theft protection!? Therefore buying the lock DOES NOT protect you for reimbursement if your bike is stolen. In effect this is back door insurance without calling it that.

No Customer Service Claim number 109639 Bike stolen start of February 2024. Cut through chain with an angle grinder Submitted claim, almost end of March now, sent a chaser email mid March, still yet to hear back despite them saying they would take up to 30 days for a response. Paid for ATPO but still waiting for the service I paid for