It was actually terrible It was actually terrible. Tesla does not actually have an agreement with your company. I had to pay out of pocket on several occasions only to have to get reimbursed at a later date. Then there’s Chris who supposedly worked for Tesla and has no idea what he is doing and who’s sole job is to find ways to deny claims for things that should be covered. For example, each time I had a claim I had to call the warranty company and get a rep on the phone to give a credit card to the service advisor because they expect payment at the time of service. It’s extremely inconvenient.

They processed the claim right away and… They processed the claim right away and paid. First rate.

Im the first time doing the third party… Im the first time doing the third party financing for my Tesla model X..Xcelerate auto was recommended to me by Tesla. Deb Walsh at xcelerate was very professional, knowledgeable, kind and patient. I waited a year and half to get my tesla. The delivery was for Friday but got delayed. So on Saturday, an hour to the delivery i got a call from Tesla, there was complication with third party paper works and delivery was delayed...i was in tear. I left a desperate voicemail for xcelerate on Saturday and did not expect respond as office is closed during the weekend. But i got a call back from Deb on Saturday afternoon. She was so kind and patient to walk me thru step by step in the process. She even worked on Sunday to make sure i would get my car deliver. I did get my car on Sunday. Deb went above and beyond of her duty to help me and im so grateful. I would recommend xcelerate to all my family members and friends.

my reception-revies very-very smal my reception-revies very-very smal, because i want this thing. and later i will buy it throungh your service. sometimes i drive my car because i need it, i have actions in company tesla and a know what this

Handled quickly and efficiently with… Handled quickly and efficiently with one caveat. Only issue is that I would recommend an online claim process initiation due to hours not being convenient for west coast customers being able to make contact and calls to get payment from shops after 2 pm. This led to repeated calls and slow down of process.