Ron Trengove
GBEasiest warranty procedure that I’ve… Easiest warranty procedure that I’ve been a part of. Tesla service rep said working with you guys is the best.
Nate Zoneraich
GBHandled quickly and efficiently with… Handled quickly and efficiently with one caveat. Only issue is that I would recommend an online claim process initiation due to hours not being convenient for west coast customers being able to make contact and calls to get payment from shops after 2 pm. This led to repeated calls and slow down of process.
Dennis H.
GBX Care X Care, has been amazing to deal with on warranty items. The customer service reps are friendly and efficient. I chose to pay for the repair and XCare sent me a reimbursement check in 7 days. I definitely recommend X Care for Tesla extended warranty.
James Starosta
GBEasy to work with Easy to work with. Both from a end user and from Tesla's end per the Supervising tech. Called Xcare gave them my list of issues, scheduled appointment via app. Took vehicle in. Tesla determined faults, sent estimate and received approval same day.Tesla did repairs. Notified Xcare and received corporate CC number, remaining balance due was $100. No issues.
Joe Smith
GBThey processed the claim right away and… They processed the claim right away and paid. First rate.