It was actually terrible It was actually terrible. Tesla does not actually have an agreement with your company. I had to pay out of pocket on several occasions only to have to get reimbursed at a later date. Then there’s Chris who supposedly worked for Tesla and has no idea what he is doing and who’s sole job is to find ways to deny claims for things that should be covered. For example, each time I had a claim I had to call the warranty company and get a rep on the phone to give a credit card to the service advisor because they expect payment at the time of service. It’s extremely inconvenient.

Bought two Tesla’s the best decision… Bought two Tesla’s the best decision I’ve made but my sendsers it keep going off for no reason

Xcare is the Real Deal! I normally don’t write reviews, but this company is so Excellent, I couldn’t stay silent anymore. I’m normally quite wary of after market warranties, but this company is the Real Deal. After pestering Brent on several occasions over a year + period of time (and he never failed to answer All of my questions), I decided to get a warranty in late 2022 on my Model S. So far I have had 2 claims to date and Xcare paid both without issue. Yes, I had to pay upfront but that was not Xcare’s fault. It was my local Tesla service center that decided they would not deal with any after market warranty companies. But Xcare makes the process for reimbursement as simple as it can be (just email them a copy of the paid invoice & as long as you called in the issue in advance of the repair to get it approved, you’ll get a check within 2 weeks). Not to mention, the warranty can move with the car if you decide to sell it so it actually adds value there. Thanks Xcare team & keep up the great work!

XCare: best investment for all Tesla owners Owning my 2013 P85 I know it’s history and plan to keep it for many years to come - at 48k miles I also plan to keep it in tip-top shape. Having XCare gives me piece of mind with repairs. I know that my out-of-pocket is limited and using XCare is super easy. We bought it for my husband’s 2015 P90D and our son bought it for his 2019 S. Not only are repairs covered like MCU failures & daughterboards, given the difficulty in reaching Tesla’s roadside assistance these days, having XCare provides an easier way to get on-the-road service when needed. I highly recommend XCare to every Tesla owner I know. I

Handled quickly and efficiently with… Handled quickly and efficiently with one caveat. Only issue is that I would recommend an online claim process initiation due to hours not being convenient for west coast customers being able to make contact and calls to get payment from shops after 2 pm. This led to repeated calls and slow down of process.