ayu
GBIm the first time doing the third party… Im the first time doing the third party financing for my Tesla model X..Xcelerate auto was recommended to me by Tesla. Deb Walsh at xcelerate was very professional, knowledgeable, kind and patient. I waited a year and half to get my tesla. The delivery was for Friday but got delayed. So on Saturday, an hour to the delivery i got a call from Tesla, there was complication with third party paper works and delivery was delayed...i was in tear. I left a desperate voicemail for xcelerate on Saturday and did not expect respond as office is closed during the weekend. But i got a call back from Deb on Saturday afternoon. She was so kind and patient to walk me thru step by step in the process. She even worked on Sunday to make sure i would get my car deliver. I did get my car on Sunday. Deb went above and beyond of her duty to help me and im so grateful. I would recommend xcelerate to all my family members and friends.
Paras Shah
GBNot a good value I do not recommend this extended warranty. If your car gets totaled, you do not get anything back if they paid for your repairs even if you had left over coverage during your total loss. Just save that money for repairs that you initially pay
Ron Trengove
GBEasiest warranty procedure that I’ve… Easiest warranty procedure that I’ve been a part of. Tesla service rep said working with you guys is the best.
S. Iyer
GBXcare is the Real Deal! I normally don’t write reviews, but this company is so Excellent, I couldn’t stay silent anymore. I’m normally quite wary of after market warranties, but this company is the Real Deal. After pestering Brent on several occasions over a year + period of time (and he never failed to answer All of my questions), I decided to get a warranty in late 2022 on my Model S. So far I have had 2 claims to date and Xcare paid both without issue. Yes, I had to pay upfront but that was not Xcare’s fault. It was my local Tesla service center that decided they would not deal with any after market warranty companies. But Xcare makes the process for reimbursement as simple as it can be (just email them a copy of the paid invoice & as long as you called in the issue in advance of the repair to get it approved, you’ll get a check within 2 weeks). Not to mention, the warranty can move with the car if you decide to sell it so it actually adds value there. Thanks Xcare team & keep up the great work!
TLewis
GBXCare: best investment for all Tesla owners Owning my 2013 P85 I know it’s history and plan to keep it for many years to come - at 48k miles I also plan to keep it in tip-top shape. Having XCare gives me piece of mind with repairs. I know that my out-of-pocket is limited and using XCare is super easy. We bought it for my husband’s 2015 P90D and our son bought it for his 2019 S. Not only are repairs covered like MCU failures & daughterboards, given the difficulty in reaching Tesla’s roadside assistance these days, having XCare provides an easier way to get on-the-road service when needed. I highly recommend XCare to every Tesla owner I know. I