James Starosta
GBEasy to work with Easy to work with. Both from a end user and from Tesla's end per the Supervising tech. Called Xcare gave them my list of issues, scheduled appointment via app. Took vehicle in. Tesla determined faults, sent estimate and received approval same day.Tesla did repairs. Notified Xcare and received corporate CC number, remaining balance due was $100. No issues.
Rory and Maria Gomes
GBAppreciation of the new staff My husband and myself have been using this gym in Edgware for some time and we have to appreciate the recent change . It seems there is a change in staff which I must say as we find. The gym is alot cleaner, be it the facilities or the equipment or the bins. The whole place looks so much better and clean. Charley has made a tremendous difference to the place with sheer hardwork and we want to appreciate her dedication. Also Noa the new lady at the desk is very welcoming and very courteous and ready to help. Please do not leave and keep it up.
ayu
GBIm the first time doing the third party… Im the first time doing the third party financing for my Tesla model X..Xcelerate auto was recommended to me by Tesla. Deb Walsh at xcelerate was very professional, knowledgeable, kind and patient. I waited a year and half to get my tesla. The delivery was for Friday but got delayed. So on Saturday, an hour to the delivery i got a call from Tesla, there was complication with third party paper works and delivery was delayed...i was in tear. I left a desperate voicemail for xcelerate on Saturday and did not expect respond as office is closed during the weekend. But i got a call back from Deb on Saturday afternoon. She was so kind and patient to walk me thru step by step in the process. She even worked on Sunday to make sure i would get my car deliver. I did get my car on Sunday. Deb went above and beyond of her duty to help me and im so grateful. I would recommend xcelerate to all my family members and friends.
Yuri
GBIt was actually terrible It was actually terrible. Tesla does not actually have an agreement with your company. I had to pay out of pocket on several occasions only to have to get reimbursed at a later date. Then there’s Chris who supposedly worked for Tesla and has no idea what he is doing and who’s sole job is to find ways to deny claims for things that should be covered. For example, each time I had a claim I had to call the warranty company and get a rep on the phone to give a credit card to the service advisor because they expect payment at the time of service. It’s extremely inconvenient.
Max Nez
PLmy reception-revies very-very smal my reception-revies very-very smal, because i want this thing. and later i will buy it throungh your service. sometimes i drive my car because i need it, i have actions in company tesla and a know what this