Im the first time doing the third party… Im the first time doing the third party financing for my Tesla model X..Xcelerate auto was recommended to me by Tesla. Deb Walsh at xcelerate was very professional, knowledgeable, kind and patient. I waited a year and half to get my tesla. The delivery was for Friday but got delayed. So on Saturday, an hour to the delivery i got a call from Tesla, there was complication with third party paper works and delivery was delayed...i was in tear. I left a desperate voicemail for xcelerate on Saturday and did not expect respond as office is closed during the weekend. But i got a call back from Deb on Saturday afternoon. She was so kind and patient to walk me thru step by step in the process. She even worked on Sunday to make sure i would get my car deliver. I did get my car on Sunday. Deb went above and beyond of her duty to help me and im so grateful. I would recommend xcelerate to all my family members and friends.

Xcare is the Real Deal! I normally don’t write reviews, but this company is so Excellent, I couldn’t stay silent anymore. I’m normally quite wary of after market warranties, but this company is the Real Deal. After pestering Brent on several occasions over a year + period of time (and he never failed to answer All of my questions), I decided to get a warranty in late 2022 on my Model S. So far I have had 2 claims to date and Xcare paid both without issue. Yes, I had to pay upfront but that was not Xcare’s fault. It was my local Tesla service center that decided they would not deal with any after market warranty companies. But Xcare makes the process for reimbursement as simple as it can be (just email them a copy of the paid invoice & as long as you called in the issue in advance of the repair to get it approved, you’ll get a check within 2 weeks). Not to mention, the warranty can move with the car if you decide to sell it so it actually adds value there. Thanks Xcare team & keep up the great work!

Handled quickly and efficiently with… Handled quickly and efficiently with one caveat. Only issue is that I would recommend an online claim process initiation due to hours not being convenient for west coast customers being able to make contact and calls to get payment from shops after 2 pm. This led to repeated calls and slow down of process.

my reception-revies very-very smal my reception-revies very-very smal, because i want this thing. and later i will buy it throungh your service. sometimes i drive my car because i need it, i have actions in company tesla and a know what this

Easy to work with and paid my claim quickly. I've been very happy with them so far! It was easy to get a hold of the person handling my claim and they paid quickly. So far the warranty has replaced both of my back handles on my model S. Which can be very expensive.