Joe Smith
GBThey processed the claim right away and… They processed the claim right away and paid. First rate.
Yuri
GBIt was actually terrible It was actually terrible. Tesla does not actually have an agreement with your company. I had to pay out of pocket on several occasions only to have to get reimbursed at a later date. Then there’s Chris who supposedly worked for Tesla and has no idea what he is doing and who’s sole job is to find ways to deny claims for things that should be covered. For example, each time I had a claim I had to call the warranty company and get a rep on the phone to give a credit card to the service advisor because they expect payment at the time of service. It’s extremely inconvenient.
James Starosta
GBEasy to work with Easy to work with. Both from a end user and from Tesla's end per the Supervising tech. Called Xcare gave them my list of issues, scheduled appointment via app. Took vehicle in. Tesla determined faults, sent estimate and received approval same day.Tesla did repairs. Notified Xcare and received corporate CC number, remaining balance due was $100. No issues.