Always a great experience Always a great experience. The staff cordially greets me. Service is performed as stated in the time frame promised. I like the video of the service performed narrated by the service technician. Well done. I'd recommend them to anyone who needs their Audi serviced. This is the second Audi I've bought and had serviced through Rick Case Audi( Audi Gwinnett). I'll purchase our next one from them.

Amazing service! I was talking with an employee named “Ken” very profesional and nice. He got straight to the point, and asked everything i needed and really showed he cared about me more liking the car. Amazing person.

Karen was excellent Karen was excellent. She kept me informed every step of the way and was understanding when I told her I needed to hold off on some servicing due to finances. I truly appreciated her not being pushy. She even helped quote me for services so I could make future plans and budget myself. Service was much faster than I imagined it would. The only con from my experience was the overall price of the servicing. It was much more expensive than I imagined it would be, but I’ll be better prepared next time.

Exemplary Service at Rick Case Honda I have been receiving excellent service from all the staff at Rick Case Honda since I purchased my vehicle there in 2010. I only trust them with my car and I have not had any issues with my vehicle for the past 13 years. Every service advisor and mechanic I have come in contact with provide me with excellent service. I recently went to Rick Case Honda for service. Ms. Ana was my service advisor. She is super nice, personable a true expert in her field of work and a true professional. She keeps me informed and updates me frequently on the status of my vehicle. I truly recommend Rick Case Honda for all your vehicle needs from purchase to finance and service. Happy Holidays Rick Case Family, Warm Regards, Thelma Adeyinka

Rick Case Honda Just out for money Rick Case sales person's just care about a sale. They will push you into bad deals.... make sure you read over everything BEFORE accepting any offers and do not take the word of the sales person or finance manager. The finance manager will rush you to sign, flipping the papers so you can barely read what you are signing off on. They are a big dealership with predatory practices. Edit: I emailed Marc Riley 12/9 awaiting his response Edit: 12/16 Marc never responded I will assume this is just an automated response to make people think they are working to rectifying the issues and they are not