Steve Hancock
GB*****ATTENTION ALL SERVICE⦠*****ATTENTION ALL SERVICE CENTERS******* Do not work with this company. All of their employees are stonewalling and withholding the payments that they have approved. Our dealership completed repairs on 3/20 and we attempted to to get payment only to find out that they did not intend to pay us until today 3/29. I requested to speak with the a Manager by the Name of Mr. Soloman who has yet to call me back I requested a conversation on 3/22. We waited until 3/29 and low and behold I was told we have to wait until next month to get paid $573. The first person I talked to said it was a power outage, the second person I talked to said that the entire payment department was shut down. Who is the liar today? I would love to know. I really feel like this organization lack the appropriate assets to make the payments that they approve. AVOID AT ALL COST.
Mary Jo Chelstowski
GBGreat experience! My first policy with Concord Auto Protect on my 2013 Subaru Forester was in March 2021. My one claim was handled with no problems. I had no hesitation in renewing my policy again. The representatives that I dealt with were very professional and not overbearing or pushy. The new policy gives me the peace of mind that I was looking for.
Brian Parrish
GBAVOID THIS COMPANY I had a contract with this company, thanks goodness I didn't have to file a claim, I called to cancel my warranty on 23 February 2024 because I traded in my vehicle I was told that I would receive my refund in 30 days which I thought was an extremely long time, it has over 60 days and still no refund. I have called several times and sent several emails which they never answer, the latest call was on 22 April and I was told that I would receive my refund on Friday 26 April 2024 of course that didn't happen, I called several time today 28 April 2024 and all I get is lies, excuses and deflection to someones voicemail that never returns your call, seems as if they're trying to stall until my contract expires then not give me my refund. I DEFINITELY DO NOT RECOMMEND THIS COMPANY.
Kyle Paul
GBHORRIBLE This company is awful, shady as can be. There is no fix for this, they are rude, incompetent, and fraudulent. Just read the negative reviews and disregard the good ones, notice how all the negative reviews are the same thing and save your money!
Dug McGuirk
GBThey SUCK They SUCK! If I could give less than 1 star I would! They are absolutely horrible! DON'T buy their product! They make you wait 24 - 48 hours to even let you know if they will cover your repair, then they send a crap part. They argue everything... With an attitude! Likely that's because the people on the phone are constantly arguing with customers and shops.. What a mistake! They are a scam!