Not fault of customer service rep Not fault of customer service rep. Poor exchange policy for e-commerce. Quin has no brick and mortar overhead so there is no excuse good enough.

I love the looks and fit and finnish ..But . The Spitfire helmet looks great and very lite weight , the padding Is comfortable and the fit is good visor opens easily with gloves on and plenty of ventilation . Its a noisy helmet ( even with ear plugs ) but most helmets In this price range are , the volume buttons are too small cant feel them with gloves on . But the biggest let down are the speakers there's no way to adjust treble or base which makes for a poor sound track as I like to play music while riding very poor compared to my sena . But all In all I'm very satisfied with the Spitfire helmet .

Love the way the helmet looks Love the way the helmet looks, the aerodynamics of the helmet feel great. I have found that part of the inner lining is moving. The speakers sound like they are blown as well, i would recommend better speakers

Nice Looks, light and a good price for the certifications. The shell is pretty and the coating on the shell is flawless. The interior is nicely done but is too noisy to hear the speakers at highway speeds. The visor attaching hardware is surprisingly cheap in appearance and hard to imagine holding during an accident. The weight is light and the wind stream is good. The price is good for a helmet with the certifications that have been given.

The design and comfort of the helmet is… The design and comfort of the helmet is fantastic. My two stars are for the horrible sound quality of the speakers. They have no bass, all tweeter and hurt to listen to. I'm actively trying to sell this basically unworn helmet as I can't wear it. My Kardo system is so much better for sound quality.