I have a Ghost umbra helmet I have a Ghost umbra helmet. It’s a good looking helmet! The speakers could be better sound like you are listening from a tin can. Could use more base. Helmet is pretty loud. I will probably be wearing the helmet with ear plugs. Customer service was good. If there is a way to swap out speakers it would be awesome! Like how light weight it is.

Quin Spitfire Rosso Buckle Issues I bought the Quin Spitfire Rosso. So far I really liked the helmet EXCEPT.... There is, what I perceive, as a design flaw that is very very dangerous, the buckle clasp for the helmet gets caught on the padding and may not not secure all the way. Several times I thought the chin strap was clasped but it was barely in the buckle and then just pulled out with a simple tug. This would easily cause the helmet to come off in an accident. I can't find a way to extend the buckle away from the padding. As it is, I don't feel comfortable using the helmet. I contacted Quin and never received a response.

Very nice looking helmet BUT BIG PROBLEMS Very nice looking helmet with great tech features. HOWEVER!!! in all caps and 3 exclamation points; be aware of their not so usual return exchange policy! They may ship it free BUT IF you return it for any reason even if didn’t fit using Quin’s own size chart you must pay the return shipping which for me using UPS was $47.00. Further, if you want a refund you will be charged for the original free shipping to you as well, a $45.00 fee. So to just try the helmet on and it doesn’t fit your head it will cost you $90.00+ not including your time and hoop jumping. Unheard of policy in this industry! It’s giving would be Quin Helmet owners trouble as well as Quintessential Designs the owner of the made in China, not Texas, Quin Helmet. Beware! They do not point this out prior to sale. China made and nasty penalty for returns and exchanges.

App doesn’t work & CS very slow to respond As w/ previous reviews, can’t login now & CS states they’re working on it…for almost a year now. I also can’t recommend the helmet as their BT capability doesn’t allow voice control. I don’t recommend their technology as it won’t work w/o the App & can’t access the App now. Wish I could return helmet & get my $700 back :/ Online website reviews are fake as I never was able to leave a review. Will be reporting to BBB, Trustpilot & any other sites.

Quin Ghost Umbra This company has the best costumer service I have EVER experienced. As a new rider I had 101 questions regarding fit and visor changes and not only were they very quick to answer but also very helpful and patient. The product feels and wears like a high quality item, sound is great no static and very clear connection. I would highly recommend for those looking for seamless Bluetooth integration and peace of mind for your loved ones.