RetroBikeGear.com

254 N Lake Ave, Ste #834, 91101, Pasadena, United States
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2.20
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

0.00%

1

70.00%
About RetroBikeGear.com

Old School Motorcycle Helmets, Apparel, and Parts - since 2008

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Peter Swirsky
GB

The best customer service!! The best customer service!!! I received the wrong helmet, I called customer service the correct helmet was shipped ASAP. Customer service called me back each time I called for status. This the second helmet I have purchased. Great product even better customer thanks

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Disappointed
GB

Disappointed I have to say I have been extremely disappointed thus far. I'm not saying not to use these guys as I don't think that's fair to say to most businesses. But my experience has not been good. Particularly when I compare to Revzilla. I received a helmet I purchased. I was quite surprised at how long at took to get to me and I see others have had this problem. I've ordered from Revzilla and delivery was much quicker. Also, customer service has been non existent. I've called for two days, left messages. No one answers and noone gets back to you. I emailed as well with no response. You just HAVE to provide more prompt service if you want to keep customers. Lastly, the helmet didn't fit and I measured and went according to size guidelines. So I just want to exchange, but they want me to pay return shipping $15. Again, this is not my experience with other sites like Revzilla who have paid for the return. Overall quite disappointed. What would be nice is to see them look at this review and similar ones and correct the way business is conducted. I hope they do.

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Denny Swirl
GB

DO NOT ORDER FROM THEM DO NOT ORDER FROM THEM! I ordered a Torc Helmet. It was like wearing a fish bowl. Odd shape. Really big on top. I returned it. It has been 8 days now since they have received it back, and they have yet to refund my money. They have not even replied to my emails. I even assume they are not really in California. I think they are in China or Japan, some wanna be company trying to be cool.

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Brianne Quarrell
CA

Do not buy! Damn, I really should have read the reviews too! I’ve emailed and no response. They took my money too and no helmet! Total scammers! DO NOT BUY from these a-holes!

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Martin Wall
GB

Ordered Helmet w 3 day delivery Ordered Helmet w 3 day delivery. A week later it has not arrive. I leave the country tmrw. You have answered none of my emails.

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