Disappointed I have to say I have been extremely disappointed thus far. I'm not saying not to use these guys as I don't think that's fair to say to most businesses. But my experience has not been good. Particularly when I compare to Revzilla. I received a helmet I purchased. I was quite surprised at how long at took to get to me and I see others have had this problem. I've ordered from Revzilla and delivery was much quicker. Also, customer service has been non existent. I've called for two days, left messages. No one answers and noone gets back to you. I emailed as well with no response. You just HAVE to provide more prompt service if you want to keep customers. Lastly, the helmet didn't fit and I measured and went according to size guidelines. So I just want to exchange, but they want me to pay return shipping $15. Again, this is not my experience with other sites like Revzilla who have paid for the return. Overall quite disappointed. What would be nice is to see them look at this review and similar ones and correct the way business is conducted. I hope they do.

I placed an order for leather gloves 6… I placed an order for leather gloves 6 weeks ago. My credit card was charged. I have not received the gloves. I have sent out on e-mail two week ago with no response and left one voice message with no response. The phone number automatically goes to voice mail.

Scamming Pieces of $h!& They took my money and never sent the helmet. I don't believe they are the business they claim to be. They are in the business of scamming people out of their money. Their phone number is not registered in the USA. Don't order from them.

Outstanding Customer Service Ordered a new tinted visor for my helmet from these guys. They shipped fairly quickly, but the package tracker didn't update any movement for an entire business week, so I contacted their customer service and their guy Fred took care of me. Turned out USPS lost my package as soon as they received it, but they found it in a few days and shipping resumed. I received my order in a reasonable amount of time, but the packaging stated it was "received damaged". And well...it was very damaged. Scratches so bad it was utterly useless to use on a sunny day. So I contacted Fred again and told him the situation. He immediately dispatched a *FREE* replacement visor, as well as threw in a *FREE* T-shirt, putting them in suitable packaging this time (first one was in a bubble wrap envelope, not sure who thought that was a good idea with it being "international" shipping). Both just arrived today. The visor was in perfect condition this time, and the T-shirt is pretty cool. All in all, I'm very pleased with these guys, even with the headache I went through to get my visor.

The returns process is heinous The returns process is heinous. Motorcycle helmets can be a guessing game as to what will work. When I spend over $200 on a helmet that does not fit properly despite the size chart, I shouldn’t to pay $20 to return the helmet! I will never purchase from this website again.