Robert Sturtzen
GBFast service and great price Fast service and great price, I had one minor snafu where they sent the wrong color helmet however Fred worked with me promptly to correct it, sending out a new helmet before I had even dropped off the incorrect with UPS. His communication and customer service was top notch.
JiggyLemon
JPOutstanding Customer Service Ordered a new tinted visor for my helmet from these guys. They shipped fairly quickly, but the package tracker didn't update any movement for an entire business week, so I contacted their customer service and their guy Fred took care of me. Turned out USPS lost my package as soon as they received it, but they found it in a few days and shipping resumed. I received my order in a reasonable amount of time, but the packaging stated it was "received damaged". And well...it was very damaged. Scratches so bad it was utterly useless to use on a sunny day. So I contacted Fred again and told him the situation. He immediately dispatched a *FREE* replacement visor, as well as threw in a *FREE* T-shirt, putting them in suitable packaging this time (first one was in a bubble wrap envelope, not sure who thought that was a good idea with it being "international" shipping). Both just arrived today. The visor was in perfect condition this time, and the T-shirt is pretty cool. All in all, I'm very pleased with these guys, even with the headache I went through to get my visor.
Joe R.
GBCourteous staff, prompt service I had an issue with the helmet I bought and they responded to my email within an hour of sending it. Although the helmet still didn't work out, the staff was courteous and the service was great. I'll definitely shop here again.
Jon Vidana
GBExcellent products Excellent products, I forgot to put in my discount codes but sent them an email and they credited me back my money not a store credit. Plus they responded to my email promptly. I bought 2 helmets from this company and both times I received eac helmet within 7 days, perfectly wrapped. FYI, if you need assistance with anything it's faster to email them. I'm definitely a happy customer & will buy more gear from RETRO BIKE GEAR. Sincerely Jon Vidana
DV
GBI purchased a motorcycle helmet from… I purchased a motorcycle helmet from RetroCycle but have not received it nor have I received notification that it's been shipped. I have tried calling their number multiple times but nobody ever answers..I have also written to them multiple times and never get a response. At this time I plan to contact the California state attorney general and federal consumer protection commission. If these people are ripping people off they need to be shut down and penalized to the fullest extent of the law.