Excellent service and quick to respond Excellent service and quick to respond. Had some issues with door kit i ordered and were easily resolved. No waiting on hold, everything was handled in the first attempt. May i add we love having an endless supply of hot water in the camper. The suburban st-60 works great.

Great service parts arrived on time and… Great service parts arrived on time and were the correct parts

Everything went well except I ordered… Everything went well except I ordered the wrong part. I ordered the led covers when what I needed was a one led circuit board. Do you guys sell the led circuit boards individually?

Part still missing Ordered my part, received confirmation and never received my part. I emailed customer service and was told that I need to file a claim with UPS.

What made the experience great was the…Great service, great follow up What made the experience great was the fact that the part I ordered was needed right away and someone took the time to let me know that particular part was a special order, so I had to cancel, and you processed the refund very fast.