Drip tray only. We ordered a drip tray for our refrigerator. The tray came in a timely manner. It didnot have any attachments with it to hook up the hose. Basically just a tray with a hole in it. Very dissatisfied. Upon seeing my review the representative contacted me and saved me the trouble of contacting them. They worked on fixing the situation to assure i was a satisfied customer.

Norcold Door Panels Product received 4 weeks after the order was placed online was as described. Customer service was very poor. Company did not answer the phone, customer service form, or two emails sent requesting a status of my order over a three week period. Only after contacting Pay Pal to inform them that the company was non-responsive did I receive an email from the company (week 4) apologizing for their poor service. The panels arrived a few days later.

My RV Fridge is now like new! I purchased a 5 year old RV last Summer with a Norcold refrigerator. A number of the parts were rusted. I found every part I needed on this site. A number of them were tricky to get the right ones, and others had to be special ordered. Morgan has been great to work with, made sure I got everything I needed, and kept me informed as to shipping dates. Now my refrigerator looks like new!

I should have looked here first I should have looked here first. I found the correct replacement part because this site had a handy guide that told me the replacement part # for these model #'s is... Unlike the 1st site I ordered from their criteria for ordering was how many cu ft and is it a 2 or 4 door refrigerator. It only took 3 days to get here and I installed it without any drama

Excellent! Part arrived the next day. I needed to replace a broken fridge drawer lid hinge and didn't really know where to start. I started digging online and not too long in found great information on the website. I wanted to confirm the part I needed so I emailed, thinking I'd be unlikely to receive a response. I was mistaken. I had a reply within 48hrs (may have been less) asking more questions and then was provided some suggestions on what I needed based on me confirming the model number. Once that was confirmed, I called to place my order and it arrived THE NEXT DAY with normal shipping - not express. This was an amazing customer service experience the whole way through. Thank you!!