Still not the full latch for our… Still not the full latch for our refrigerator. I think we need the whole thing. Maybe you can send an image of the parts so I can figure out the part number, options, etc.

Changing my review It took a while for my order to be filled due to a slow manufacturer. I received the request to revue RV Fridge Parts Direct not having seen the shipping notice, it went to my spam folder. Not knowing it was shipped, I wrote a negative review since I had ordered the items 5 months ago. RV Fridge wrote me an email kindly explaining all of the above. So, I’ve changed the review to 5 stars. They did the best they could under the circumstances with the manufacturer and cared enough to take the time to send me an explanation.

Doesn’t work I assume the circuit board you sent is good but after following the instructions carefully, it still doesn’t work. I had an online person here who was helping but that person has stopped responding.

Drip tray only. We ordered a drip tray for our refrigerator. The tray came in a timely manner. It didnot have any attachments with it to hook up the hose. Basically just a tray with a hole in it. Very dissatisfied. Upon seeing my review the representative contacted me and saved me the trouble of contacting them. They worked on fixing the situation to assure i was a satisfied customer.

A big disappointment A big disappointment! I ordered a rv fridge part on October 15, 2023 and I have not received it. No one responds to the emails and text chat messages. I have left voicemail messages on their phone line, too. No response. They had processed the $107.46 credit card payment back in October. Update: It is now March 7, 2024 and they have not refunded my money. I was never able to contact anyone. 2nd update: No response to them stealing my money. It is now April 18, 2024. I had requested a refund. I would not order from this fraudulent company.