Approachable and friendly. Great service without the hardsell approach. I didn't need to use them in the end but the whole process from enquiry to cancellation was excellent. Through the chat function I was able to get all my questions answered the the person dealing with my enquiry went out of their way to support me and try and get me the best solution.

Good value and service Was a bit concerned when booking as the old adage "If it sounds too good to be true, it probably is" sprang to mind. However, I cannot fault the service I received. Communication was excellent. Delivery made as promised. The car, while a bit older, ran well and it not being pristine was a bit of a relief when driving through some of the single track lanes in Wales and having to squeeze up into a hedge! Will definitely use Humble Hire again.

After having my car stolen and used up… After having my car stolen and used up allowance for car hire with enterprise I needed one more week and tried humble.. what a friendly, personable service. Very accommodating to say the least. I ordered for full week but didn’t need the full 7 days.. no quarms to return two days back without questions.. he came to house to pick it up. So easy and stress free such a lovely guy very genuine. Highly recommend this company from a woman’s perspective too.

Perfect (alternative) way of car rental Wie liked the concept of the rental of older cars for an absolutely attractive price. For those who like to spent more, they have cars in all price classes, but we chose a budget car and used well for our day trips around London. Especially if you're not a native left-hand driver, it's a better feeling to not ride the newest and most expensive car of the very picky big car rental companies like I'm used from business usage... ;-) The included 24h Bring and Pick-up Service was amazing for the price and really comfortable! Via the Chat function on their Homepage we got very fast replies at almost any time. We will use Humble Hire again if we may come back to London and need a car!

Car hire you might think you could only dream of Jamie absolutely saved our bacon when our car wouldn’t start and we were due to leave for a holiday. He was incredibly helpful and accommodating and could get a car to us within a couple of hours on a Sunday evening. No problem about taking dogs, no complicated forms - and he was amazingly nice about changes to the arrangements. Couldn’t recommend highly enough. Such a welcome change to deal with a helpful and friendly person rather than another call centre.