As a user of PanFly 4 or 5 times a… As a user of PanFly 4 or 5 times a year for many years I have always been happy with the web site, the drop off, and the pick up. On my last reservation I had difficulty with the web site, not being able to access my free days,or to specify indoor parking. I sent an email two weeks before my reservation and never got a response. My drop off was smooth I was able to switch to indoor by not to get my free days. The receipt they give you used to be clear, you text when your outside, they text back to show they got your text. Now the receipt does not have a text number and it is so small and difficult to read. I did text to the old number but never got a response. The website does not work in the Miami airport and if you are able to get on the site. you get a map of the airport. Hopefully they will get back to the old PAF tickets and text policy. This trip I waited quite a while for the bus and it was not until I called a phone number on the receipt did I know that they knew that I arrived. Hopefully the site navigation and the call back response and the parking voucher will be made clearer. Those working at this facility have always been friendly and nice and I’m still a user of this facility After wring this review I first tried to send it to them direct but I didn’t see where to contact them on their site.

Always an easy and great experience Ability to reserve online and pay in advance. Easy check-in and easy check out. Shuttle is always on time and very professional drivers.

Used the covered parking upgrade Used the covered parking upgrade. Picked up quickly and first to drop off. No waiting this time for the shuttle at the airport.

Best Shuttle service! The shuttle to/from airport is running constantly. I didn't wait more than 5 minutes to be picked up or dropped off. The shuttle bus is clean. The driver is friendly, polite, and helpful. The lot is securely locked and extra measures are taken to keep your car secure while you are away.

The Parking Spot is Awesome The Parking Spot makes it easy to make online reservations, has easy access to their facility, and has buses running often. I like that you are not waiting more than five minutes to be picked up at their facility or the airport. It's even nicer that the buses are easy to locate. Friendly drivers, always willing to help with luggage. We use The Parking Spot 3-4 times a year and have not been disappointed.The Premium Covered Parking is the way to go!