Please look up reviews on BBB.com and… Please look up reviews on BBB.com and Yelp, please don’t give these scammy broke salespeople a free vacation. They are a brokerage with no trucks, no movers just salespeople and subcontractors. They also don’t “guarantee” the DELIVERY or PICKUP of any items meaning once you give them your deposit they can keep it and use this clause against you. Even if you didn’t cancel, even if a mover was never dispatched in the first place, etc. Even during the end of a terrible pandemic they are still taking advantage of people who want to move from one place to another. This company was once “Independent Van Lines” look up their reviews on BBB.com and don’t get scammed like I did. Every response on BBB.com is then telling customers they aren’t obligated to carry out services, and how they are going to keep thier deposit with no refund.

Absolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.

I caution you- do not use this company I caution you- do not use this company. Total scam! After a thorough inventory list I was quoted $2200 for my door to door service. And ended up paying over $6500. They hold your items hostage until you pay or threaten to sell at auction. Worst moving experience ever!!!!

Complete scam Complete scam, I was quoted $2500 and was told that the total would be $4000 after a visual inspection. The guys who moved my things showed up with no masks, looked like they had just woken up and came straight to me and charged $45 to wrap a piece of cardboard around glass plates that I personally bubble wrapped. It was a sketchy experience, the things that they would tell me did not line up. I was asked to Zelle them a big amount and I didn't even receive a receipt. 10/10 would not recommend.

An Excellent job, professional Experience Independence Van Lines moved me and it was AMAZING. I really appreciated 3 movers coming, seems like it is more difficult with only 2 but having 3 movers really streamlined the process. They were respectful, polite, and easy-going which I loved. They made sure I was comfortable and made sure to do their best to stick to their quoted time. They all exceeded my expectations and made moving super easy, stress-free, and best of all, they were friendly. I will recommend them to my friends, family, and think of them for any future moves. Thanks.