Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Gideon Berry
GBThe Movers did what was done on the… The Movers did what was done on the contract and nothing more -- nothing less -- which is fine by us because it's exactly what we wanted. I now that there are plenty of bad movers out there so we must have just gotten lucky or something, but i all turned out really nice.
James hender
BZEfficient and professional These guys were fantastic. If there were more stars than 5 stars, I'd give them the max. Terrific, on time, polite, efficient, and talented. Independence Van Lines managed to get everything into an 5x10 storage space when I probably should have rented a larger space. They were geniuses and made it happen. So impressed I had to write a review, which I hardly ever do. Can't go wrong here with these guys.
Mary Poore
GBThe boxes that they brought into the… The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Even with having to wait for the leasing manager to bring the correct key for the apartment and putting together a bed they were finished at the scheduled time of 5:30 p.m. That also included carrying the items into my second floor walk up apartment. The move was expertly handled and the team was mindful of traffic and arrived at each location before me.
Henry Matthews
GBAn Excellent job, professional Experience Independence Van Lines moved me and it was AMAZING. I really appreciated 3 movers coming, seems like it is more difficult with only 2 but having 3 movers really streamlined the process. They were respectful, polite, and easy-going which I loved. They made sure I was comfortable and made sure to do their best to stick to their quoted time. They all exceeded my expectations and made moving super easy, stress-free, and best of all, they were friendly. I will recommend them to my friends, family, and think of them for any future moves. Thanks.