Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Cindy Reeves
GBThey had an unbeatable quote and a… They had an unbeatable quote and a friendly customer service. The movers were very efficient and cost effective. It was all great but I wasn't budging until all my valuables were safely delivered. The van pulled up right on schedule at my new house. I took an inventory and nothing was missing. I checked every piece and nothing was damaged. Their reliability factor is simply off the charts. I am very thankful to this company.
Gideon Berry
GBThe Movers did what was done on the… The Movers did what was done on the contract and nothing more -- nothing less -- which is fine by us because it's exactly what we wanted. I now that there are plenty of bad movers out there so we must have just gotten lucky or something, but i all turned out really nice.
Leslie Chamberlain
GBAfter moving 3 times within the last 4… After moving 3 times within the last 4 years, I dreaded having to make another move once again. I dreaded the fact of having to drive from place to place to gather boxes and other moving supplies, on top of having to ask friends to take time out of their busy schedule or away from another weekend, to help me out. I decided to go a different route, and found Independence Van Lines!! They are great!! They had everything I needed, from packing supplies to transporting my belongings to my “permanent” home. They had no problems answering all of my questions, their staff is professional, and best of all, their prices are perfect for a mover’s budget. No regrets.
Mary Poore
GBThe boxes that they brought into the… The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Even with having to wait for the leasing manager to bring the correct key for the apartment and putting together a bed they were finished at the scheduled time of 5:30 p.m. That also included carrying the items into my second floor walk up apartment. The move was expertly handled and the team was mindful of traffic and arrived at each location before me.