Loren Stromberg
GBThey really help out during a difficult… They really help out during a difficult move. We needed to reschedule the move and they accommodated without issue. Then we needed to add packing service at the last minute and they provided additional man power and boxes for a very reasonable price. They were up front and accurate about pricing and hours the job was well within the estimate and the movers worked quickly and they were very professional.
Chris Burk
GBExcellent job!! We wish we could give more than 5 stars! The communication from the office staff is excellent! The movers showed up on time, actually early. We received a text with an approximate ETA and a text when they arrived. The movers themselves were very professional, understanding, and did more than a superior job. Moving is stressful enough but Independence Van Lines helped to relieve ALOT of that stress!
Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Dianne Nguyen
GBComplete scam Complete scam, I was quoted $2500 and was told that the total would be $4000 after a visual inspection. The guys who moved my things showed up with no masks, looked like they had just woken up and came straight to me and charged $45 to wrap a piece of cardboard around glass plates that I personally bubble wrapped. It was a sketchy experience, the things that they would tell me did not line up. I was asked to Zelle them a big amount and I didn't even receive a receipt. 10/10 would not recommend.
James hender
BZEfficient and professional These guys were fantastic. If there were more stars than 5 stars, I'd give them the max. Terrific, on time, polite, efficient, and talented. Independence Van Lines managed to get everything into an 5x10 storage space when I probably should have rented a larger space. They were geniuses and made it happen. So impressed I had to write a review, which I hardly ever do. Can't go wrong here with these guys.