Great customer service Great customer service. Easily accessible. Great prices. I went to Puerto Rico for about a week and didn’t want the hassle of finding a ride or the varying taxi prices. I looked at all the well known companies but I wasn’t about to pay their prices lol. I decided to check out Rent-A-Wreck because their prices were low. Although the name sounded sus I went with them anyway and just like all the other companies their process was the same. They had great customer service. I wish I remember the gentleman’s name but I don’t… he had the best tip, in Puerto Rico they have a lot of bridges and you have to pay tow he offered to have it included when we got the car and that was helpful because we didn’t have to stress about it when we went exploring all over. If you’re looking for an inexpensive car this is the place. I felt bad for everyone staying at hotels getting charged an arm and a leg to go 5 minutes away or to go to the rainforests to walk around when you can do that for free and the only thing you’d pay is the park fee. Anyway, check them out for yourselves but it made things easy for us especially being able to go grocery shopping, dinner, and touring whenever we wanted. All the best ✅

Misleading prices Prior to our arrival in Cancun, the website promised a $150 refundable deposit and did not mention a required insurance payment. We were under the impression that we would only be paying the $50 car rental fee and the refundable $150 deposit. However the information was highly misleading because when we arrived there, we were told we had to pay an additional insurance fee of $250 as well as a $500 refundable deposit. This was a negative experience on our honeymoon and our next trip we will not be using this car rental service. Your company should be more transparent with their prices since we had to budget and save for this trip and additional charges caused a great hardship for us.

Easy process to get car Easy process to get car, no long lines. Same with the return. Car could’ve been a little cleaner inside and out. Otherwise it was a great experience.

I had a great experience with not only… I had a great experience with not only the staff on the shuttle but in office. The car itself was small but worked out perfect for parking at the Cubs game for three of us. I would definitely rent again at this location and opt for a bigger car if there will be more people I am traveling with.

Do not use this company! This company was trying to charge me another $600 for insurance and rental deposit. I already paid for insurance and they wouldn't listen. I never ended up getting the car that I already paid for and I ended up having to pay for transportation repeatedly on my trip. Overall this company cost me hundreds of dollars and caused lots of stress! If I could give no stars I would have but you have to give at least 1. I will never rent from this company again!