No Air Everything was good when we arrived to the business. Great customer service and fast. However when we returned the shuttle van had no air conditioning it was HORRIBLE. That five minute ride to the airport was terrible no air and my grandson literally had to change his shirt once we arrived to the airport. No one should ever adore anything like that. When we complained the drive just said sorry 😞

Deceptive Practices-Unprofessional First, the rental car company took forever to send a shuttle. Second, they are running a scam where they refuse your insurance and force you to double the reservation price with their insurance. They change the price of their cars on a minute to minute basis. A manager who wears American eagle Outfitters Apparel and looks 23 with a greasy beard greets you when you need help. A woman who looks like a crime boss family matriarch paces around the place on a phone looking like she is responding to creditors. You should not trust these people.

Pleasant & Courteous First auto should not been in service bad front tire , return after drove 10 miles . The people there apologized & replaced with another auto. The staff was excellent & pleasant to deal with , this was the 2nd time renting & will rent from them again.

Lied kept my deposit said would give … Lied kept my deposit said would give money back on days not used. I returned my rental car early cost me over 3k for month i want my deposit back and unused days which they charged 128 a day for extending my rental

When you make your reservation and get… When you make your reservation and get there the car you order isn’t available, so therefore you have no choice but get what they have and they won’t use your insurance said that you have to have a certain liability insurance coverage so therefore, you have to use theirs I’ve never heard of that before. And yes, they do just have people working there that do not know the cars.