Great car rental prices Great car rental prices, pretty nice folks working the office. Would have given it 5 stars but the parking lot needs more lighting and some better signage at the location would be helpful. The car was great. No hassle pick up and drop off. The location is about a mile from the airport but Mega MC has a shuttle and there was virtually no waiting for pick up and drop off.

What made my experience great was the…customer service What made my experience great was the customer service. I had never been to Charlotte and the woman who helped me was helpful with directions, reminding me to fill up with gas, and she and the shuttle driver were supportive when I thought I might be late getting the car back before you closed. They were both polite and genuine.

No Air Everything was good when we arrived to the business. Great customer service and fast. However when we returned the shuttle van had no air conditioning it was HORRIBLE. That five minute ride to the airport was terrible no air and my grandson literally had to change his shirt once we arrived to the airport. No one should ever adore anything like that. When we complained the drive just said sorry 😞

Great customer service! When we called for a pick-up at the airport we were told that the van was already on its way! That's service! This is a small business compared to the big name car rental agencies. But they gave us excellent and personalized service. We've rented from those big name companies before, but we did enjoy supporting this small, local business.

Great experience at Mega MC RAC Staff (Sabrina and Jay) were more than accomodating from airport pick-up to drop-off. This is a new RAC business, so the volume is low and you get in/out really fast. Vehicle was great; just what we needed. I just wish I could have gotten a reimbursement on my non-refundable reservation, since we delayed the changed the arrival date by three days.