The location near Houston IAH airport…Renter Beware The location near Houston IAH airport is horrendous. They are rude, unprofessional, and a complete rip off. They don’t even have a shuttle to pick you up for the airport. I booked a 7 passenger suburban when I arrived they said it has mechanical issues, offered a smaller call that could not accommodate my party or our luggage. They then said they would come pick up 2 members of my party, rent us the smaller car, and then we could drive back to the airport and pick the rest of our party up. They were texting from a personal number asking to send a picture of my license and insurance. They were unwilling to work out anything to accommodate my party and left us at the airport and still tried to charge us for the rental. Do not use them.

Don't make your customers wait two… Don't make your customers wait two hours to rent a vehicle and let them know up front they need an insurance policy page. In addition, let them know they need a huge deposit to rent a vehicle. Lastly, clean up the building, it's dirty.

The car and cost was perfect for my… The car and cost was perfect for my needs. The shuttle pickup and return was easy as this rental car company is not in ORD terminal 5. The only possible inconvenience is pickup at terminal 2 only (with hotel shuttles) and the hours of operation. I would rent again if my flight schedule will allow.

I dislike discrimination against… I dislike discrimination against Florida residents. Limit to 50 miles per day just for one category is ridicules. I have IPass, added vehicle to my account at the time of pickup. However, still was charged for toll violation. Will never use this company again.

I have been renting vehicles for 50… I have been renting vehicles for 50 years and have never had to pay additional auto insurance until Next Car. My insurance agent said we were covered up to $100,000 but Next Car would not accept it and made us pay an additional $149.00. When I tried to get a refund I was told that once I signed the contract I could not get a refund. I had already paid for the car through Priceline and I had been waiting for an hour to get the car. It was an expensive lesson learned but I will not be returning to next Car again.