Insurance Certificate Make sure that people understand that they need a copy of their insurance certificate. Everyone at the counter had a problem of some sort. Didn't take American Express, or debt cards. That was a problem Thankfully it was resolved. The girl at the counter was very nice and tried to accomodate.

The car and cost was perfect for my… The car and cost was perfect for my needs. The shuttle pickup and return was easy as this rental car company is not in ORD terminal 5. The only possible inconvenience is pickup at terminal 2 only (with hotel shuttles) and the hours of operation. I would rent again if my flight schedule will allow.

Do not rent from this company they scam… Do not rent from this company they scam you. I brought my car insurance declaration page as instructed which I have great coverage on it. They claim that insurance company which was Plymouth Rock a well none company they don't use their insurance. I had to purchase Next Car company insurance or I couldn't get the rent a car. It cost me an additional $450.00 a week for insurance then they told me I had to my the toll responder or couldn't drive on the highway for another additional $100.00.

I dislike discrimination against… I dislike discrimination against Florida residents. Limit to 50 miles per day just for one category is ridicules. I have IPass, added vehicle to my account at the time of pickup. However, still was charged for toll violation. Will never use this company again.

A few surprises!! A efficient check in ......however a couple of surprises like temporary rental deposit150.00 charge on your credit card until the car is returned then its been over a week and NO refund of that charge yet!! You must remember to bring your own insurance evidence or you will have to take theirs...luckily I had phone app with my insurance info!! Lots of extra fee charges!!