Charged double the initial price The car was good but the communication process around insurance cost was terrible. I paid $150 at the checkout, where nothing was saying about the additional costs I’d have to pay on site. I ended up paying $300 nonrefundable. It’s a ripoff.

Receptionist at Tampa Bay airport… Receptionist at Tampa Bay airport counter April 14 was friendly, efficient, and most pleasant to deal with. The female attendant in the garage on same date noticed I had left my laptop on the floor outside the booth and followed me to return it. Very grateful!

Unexpected conditions in the contract. They never show in detail all the charges about the mandatory insurance of 29 dollars per day also if you already paid the 10 dollars insurance online. They didn’t tell nothing about the 15 dollars of tolls per day and their policies of penalize you if you don’t use it. Finally you have to wait like 20 minutes per customer in the front desk, I think is because anyone wanted to accept those conditions.

I dislike discrimination against… I dislike discrimination against Florida residents. Limit to 50 miles per day just for one category is ridicules. I have IPass, added vehicle to my account at the time of pickup. However, still was charged for toll violation. Will never use this company again.

A few surprises!! A efficient check in ......however a couple of surprises like temporary rental deposit150.00 charge on your credit card until the car is returned then its been over a week and NO refund of that charge yet!! You must remember to bring your own insurance evidence or you will have to take theirs...luckily I had phone app with my insurance info!! Lots of extra fee charges!!