Sue Ring-Jarvi
GBI have been renting vehicles for 50… I have been renting vehicles for 50 years and have never had to pay additional auto insurance until Next Car. My insurance agent said we were covered up to $100,000 but Next Car would not accept it and made us pay an additional $149.00. When I tried to get a refund I was told that once I signed the contract I could not get a refund. I had already paid for the car through Priceline and I had been waiting for an hour to get the car. It was an expensive lesson learned but I will not be returning to next Car again.
Joseph Foster
GBI was told the price to select Nextcar… I was told the price to select Nextcar fuel plan on drop off. My party got it a well but when I called the rep remembered me and my party for the 2 vehicles we secured. However I was charged for full fuel cost and for an empty tank as well. Never got a response back and it’s close impossible to get live person on the phone.
customer
GBThe location near Houston IAH airport…Renter Beware The location near Houston IAH airport is horrendous. They are rude, unprofessional, and a complete rip off. They don’t even have a shuttle to pick you up for the airport. I booked a 7 passenger suburban when I arrived they said it has mechanical issues, offered a smaller call that could not accommodate my party or our luggage. They then said they would come pick up 2 members of my party, rent us the smaller car, and then we could drive back to the airport and pick the rest of our party up. They were texting from a personal number asking to send a picture of my license and insurance. They were unwilling to work out anything to accommodate my party and left us at the airport and still tried to charge us for the rental. Do not use them.
ANGELA FEDULLO
GBDo not rent from this company they scam… Do not rent from this company they scam you. I brought my car insurance declaration page as instructed which I have great coverage on it. They claim that insurance company which was Plymouth Rock a well none company they don't use their insurance. I had to purchase Next Car company insurance or I couldn't get the rent a car. It cost me an additional $450.00 a week for insurance then they told me I had to my the toll responder or couldn't drive on the highway for another additional $100.00.
customer
GBThe guys were all great The guys were all great. We got a clean vehicle with minor damage but kinda to be expected where we were. The vehicle damage was clearly described in the inspection before we went through it so they do a great job at inspecting before and after the car is dropped off. All their vehicles are nice and I'm grateful for the kind service.