Extra charges I wasn't told at the time I booked the car that I wasn't allowed to drive from LA to Arizona. I had to pay an additional 175 USD to be able to do that. There were also a number of other additional unexpected charges like: Customer Facility Charge 60.00 USD Vehicle License Fee 20.10 USD Airport Surcharge 28.41 USD AP/Hotel Conc Reco Fee 23.43 USD Tourism Surcharge 6.15 USD The price was tripled compared to what I expected at the time of booking. This is apparently not an uncommon instance, as many others have reported the same. Avoid.

This is the worst car rental company This is the worst car rental company. I rented through Expedia and paid the amount in total. Nope, when I got there, the extremely arrogant men there wanted to charge me an additional $250 saying what I had paid already were"Expedia's charges". Then they MANDATED that I get their insurance, even though I declined through Expedia. And that was an additional $50 per day. Then a security fee of $250. So no, I will never rent from this company and will widely post and send reviews about how awful this company is.

We had a good experience. The staff was very friendly. The car was in very good condition. Navigating the pick-up process was a little confusing, but everyone communicated the process well. You just had to make sure you asked questions. Drop off procedure was the same; we called in advance and got explicit directions for drop off, so it went smoothly.

I like that we got a good car for the… I like that we got a good car for the initially quoted price. What could be improved - we expected a subcompact but got a large sedan, it took us about 3 hours to get the car including 2 shuttles, a long registration line, and a pretty inconvenient garage to get in and out.

Great service ! I had great customer service for sure! the car I rented initially had some issues but it was resolve quickly customer service is great and I was treated right . Would recommend and rent again in the near future