
customer
NLI canceled the car when I went to pick… I canceled the car when I went to pick it up as the extra charges and insurances made it far too expensive. In Europe all charges and costs must be at least advertised before booking , not in Costa Rica. Advertised as 2.80 per day which I knew would mean extra costs upon picking up but the final bill was over 340 dollars inc insurance etc. I canceled as it was not worth the cost.

Catherine
GBLate pick-up fee, Rude, Long wait for shuttle Due to flight cancelation and rescheduling we arrived at the Priceless office four hours late. We had prepaid for a week-long rental. We were charged a $50 late pick-up fee. When we tried to get an explanation as to why it mattered, since it was prepaid (and we called and advised Priceless we would be late) the lady at the counter said, "Do you want the car or not?" We also had to wait over 30 minutes for the shuttle van to take us to the office.

customer
CAI booked car rental on travelocity.com… I booked car rental on travelocity.com and paid full amount upfront. Since my credit car and insurance company from work covers liability and collision I decided not to pay for insurance when booked car rental on travelocity.com. When I arrived at the location to pick up the car, I was told I was forced to purchase insurance. Also, when I booked on travelocity.com, it specified that I will have Volkswagen Jetta. When I arrived at the car rental I was told they never had Volkswagen Jetta. The add on travelocity is misleading.

Steven Maggio
GBYour company canceled my reservation… Your company canceled my reservation because I was one hour late for pickup. My flight was delayed in New York witch I Told them Also, I was waiting 20 minutes at the stand for ride pickup then I called for the pickup 10 minutes later your company called me back and told me. Thay canceled my reservation and Thay had no cars to rent me unfortunately I have given you 1 star I would like to give you a big Goose egg.

customer
GBI like that we got a good car for the… I like that we got a good car for the initially quoted price. What could be improved - we expected a subcompact but got a large sedan, it took us about 3 hours to get the car including 2 shuttles, a long registration line, and a pretty inconvenient garage to get in and out.