Sean Rogers
GBThey have good cars They have good cars, customer agents at the rental counter are always smiley and helpful, all rental conditions are complied. Personally I don’t use car rental service very often, but when I have a necessity in it, rental24h.com is one of the top choices.
Aidan Bibi
GBPerfect and smooth service Perfect and smooth service. Great prices, full coverage, the confirmation was sent to me in a few minutes. It was my first time renting a car through such a platform - usually got taxis, but for the last several years they have become too expensive! By now, this is my number one option for long trips.
Amine
SKAddCar via Rental24H.com in Morocco The agent was waiting at the parking lot in front of the airport on time. However, his position was not labeled, you had to go around and ask for him. The waiting time for the car was 10 minutes. The car model I booked was not available. I received a similar car type of a different brand. It was correct by the reservation terms, but it seemed like a usual practise rather than a last resort option it should be. Also the car had a lot of surface damage, but it was documented in the handover protocol. In general, the vehicle was easy to drive and the engine worked reliably. The communication with the local agent was prompt and helpful using WhatsApp. The price/performance ratio was ok.
Bailey Law
GBEverything was fine Everything was fine, but I rented a car from Poznan to collect it in Spain, and selected to pay with euros from my euro account. And when it was time for payment, it turned out they put through my account in Zł, so I had to pay an extra fee for a non-euro transaction.
PT
GBWorst car rental company I have ever… Worst car rental company I have ever used and I rent cars 30+ weeks a year. I reserved a van at the Venice Italy airport, my flight was delayed 3 hours and when I arrived they had already given my van away. They were out of cars so I had to rent at a different rental agency at the airport. I returned home to find the full week's rental for the van charged to my AMEX. When I called to dispute they said I was a "no show" so their contract states that shows will be charged the full rental fee. I explained I did arrive and they did not have a van or any car for me. They said sorry, our paperwork says no show, there is nothing we can do. I have disputed the charge through AMEX 4 times and they are still fighting me and will not refund the money on this fraudulent charge. I even have the receipt from the car rental agency next to them at the Venice airport and they say sorry you were a no-show. Completely unethical company.