Vinícius A.
BRIncredibly unreliable! I paid for a car with insurance before flying to Brazil. When I arrived at the airport, they refused to give me the car unless I paid for the insurance once again. The price was ridiculous and they refused to rent me the car, even though I had all the documentation with me. After the incident, I asked for a refund and it's been almost 2 months and they have not returned my money. Absolute scumbags.
Nigel Robert
GBScammers - Avoid! Booked and paid in advance for a Land Rover Discovery (or car of similar class) for 5 days rental with Hertz via rental24H. On arrival this was not available and a compact car was provided by Hertz - which should cost around half the cost. Requested refund of difference from Rental24H, no refund or response to repeated contact. Do yourself a favour and book direct with the vehicle provider rather than third party scammers like these!
Liam Daniels
GBI was on a holiday in Paris with my… I was on a holiday in Paris with my friends. We had one young driver under 25 y.o. and an additional older driver. And everything was perfect, our car from Keddy was clean, the deposit of $501 was returned in time, and we had a wonderful vacation! Btw, we have rented from Keddy by Europcar several times and must admit, their autos are always new, many EVs with automotive transmission, so that you will go green anywhere during your trip!
CANTET JEAN PHILIPPE
FRLong story short rental24 is just a… Long story short rental24 is just a broker ( no car) and work with Rental car SIXT Book a Fiat 500 in santorini on October 22 starting at 10 am. Full payment has been done up front to rental 24 . We arrived late on October 22 at 7pm . When we arrived at the counter from SIXT , our contract has been canceled and our car booked to somebody else . Don’t try to call rental 24 , their call center is always inaccessible! SIXT said they don’t want to talk to us to fix our problems. We lost all our money with Rental24
CS Teo
THBooked & cancelled a car with fuul… Booked & cancelled a car with fuul insurance from them with full refund condition available anytime before the start date. Got con as car rental was indeed refunded but not the car rental insurance by Alliianz. 24H pushed the onus to refund to Allianz, & they throw a “not refund” condition which is only found in the terms & condition page of the policy sent to me after the booking which was already too late to do anything! On top of that, charges were billed in Euros, so when refunded, lost out on exchange rate. I lost USD21 for this stupid exercise! So, be careful & don’t get con like myself!