June 5th They Want the car back?!?!?! June 5th got an email saying they want the care back immediately within 10 days and no explanation. Unbelievable horrid experience, so much for the agreement we have in place. Stay away! Cant pay their debts and is a failing business model. You never tried to reach out to us. I tried to reach out to you. Obviously we returned the vehicle and will never use you again!

Skip the dealer. Seriously. I've never had a flawless dealer experience. Despite being an excellent customer regarding credit, upgrades and flexibility their "deals" always feel like a ripoff. The subscription angle of Go is like a loophole for buyers like me. Especially if you want a new vehicle, familiar with leases and are decisive. For the first time my credentials and style seemed to matter. This is the way I'll do it from now on.

Scam, changed agreement multiple times unfavorable with almost no notice Signed a drivego agreement a year ago that they have removed features on, increased insurance, and then gave me 30 days notice to return the car due to “unforeseen circumstances” on their part without any explanation and are asking to return it hours away or pay $400 to have it picked up. Company is a scam and screws over its customers in a number of different ways. Do not subscribe!!!

Great! I was so pleasantly surprised with just how simple of a process getting my GO car was. From when I first started the process, I had the vehicle delivered exactly 1 week later. Terri was helpful throughout the process with promptly answering any questions I had via text. The delivery was quick and so straightforward. Wonderful experience so far!

I reiterate all of the bait and switch… I reiterate all of the bait and switch tactics users have mentioned below. 1) No response from Go or ability to work with me when I received my notice to return car. It was pretty much, "tough luck".2.) No incentives to continue to use their service given how the inconvenience. 3.) I work in finance and understand the CFPB complaints should be taken seriously. I mentioned this to GO (as I logged a complaint) and there was no response. I understand the market condictions, but truly baffling how they expect to make it as a start up with this customer experience.