GO

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2.30
Based on 20 Reviews

5

25.00%

4

10.00%

3

0.00%

2

0.00%

1

65.00%
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Hanna
GB

Great! I was so pleasantly surprised with just how simple of a process getting my GO car was. From when I first started the process, I had the vehicle delivered exactly 1 week later. Terri was helpful throughout the process with promptly answering any questions I had via text. The delivery was quick and so straightforward. Wonderful experience so far!

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Gideon Williams
GB

June 5th They Want the car back?!?!?! June 5th got an email saying they want the care back immediately within 10 days and no explanation. Unbelievable horrid experience, so much for the agreement we have in place. Stay away! Cant pay their debts and is a failing business model. You never tried to reach out to us. I tried to reach out to you. Obviously we returned the vehicle and will never use you again!

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Jennifer Ledford
GB

All-around great experience and responsive customer service! The process is very easy and a great car! The original car I selected was not available, but then another one in a different color became available and I actually like the color better than the original that I reserved. Since I work from home, I don’t need a car often, so I started with the lowest mileage plan. I love that unused miles carryover! There was a little glitch with delivery timing, but it worked out fine. All-around great experience and responsive customer service!

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CP
GB

My google review last year was deleted… My google review last year was deleted but in short: 1. delivered the car two months after promised, 2. charges miles per month so, as a new customer, received a large bill in the second month for an early road trip. They have since changed this but no credit or reimbursement was issued. 3. My monthly insurance costs increased. 4. They began charging a cc processing fee. 5 They cancelled my subscription with a 30 day notice. All of this happened in 14 months and the reasons were always the same boilerplate bs language. This is a very one-sided volatile company. Run fast and far away!!!!!

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Jim K.
GB

I was skeptical at first.... I was skeptical at first... After placing my order and knowing it would be awhile before delivery (about 60 days), I knew a lot could go wrong. About 30 days before delivery I was offered a different vehicle due to supply chain issues. The vehicle offered was an upgrade and they honored their originally agreed price. They have been responsive, honest, they've followed through on every commitment made and I've come to the conclusion that if all companies could behave like DriveGo, we would all be a lot happier out here in consumer-world. Kudos to you, DriveGo. You have a satisfied customer here in Tampa, two months into our agreement.

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