Sad to be a customer
GBI’d use a different service I’m one of the customers that they took back the cars early because they weren’t making money (their customer service rep explaining interest rate changes) Make sure you read the full terms before pulling trigger.
Jabby
GBExtremely Shady More of what the reviews below are saying. Had an agreement for 3 years, and suddenly being told to return my Equinox within 10 days! Also they used to offer preventative maintenance as part of the deal and quietly removed that. Some people also had to find their own insurance. The company is going downhill, and to any potential customer: don't!
CP
GBMy google review last year was deleted… My google review last year was deleted but in short: 1. delivered the car two months after promised, 2. charges miles per month so, as a new customer, received a large bill in the second month for an early road trip. They have since changed this but no credit or reimbursement was issued. 3. My monthly insurance costs increased. 4. They began charging a cc processing fee. 5 They cancelled my subscription with a 30 day notice. All of this happened in 14 months and the reasons were always the same boilerplate bs language. This is a very one-sided volatile company. Run fast and far away!!!!!
Gideon Williams
GBJune 5th They Want the car back?!?!?! June 5th got an email saying they want the care back immediately within 10 days and no explanation. Unbelievable horrid experience, so much for the agreement we have in place. Stay away! Cant pay their debts and is a failing business model. You never tried to reach out to us. I tried to reach out to you. Obviously we returned the vehicle and will never use you again!
Chetan Raniga
GBSeamless Process of Getting a New Car The entire process -- from ordering a vehicle to having it delivered -- was pretty seamless. An account manager was assigned to me and it's great to be able to call or text with any questions. He responded very quickly and put my mind at ease. As many others have stated, they've simplified what used to be a painful ordeal -- getting a new car. Although they're a young company it seems like they have their act together. Their car selection keeps on getting better by the month and I hope they offer EVs in the near future!