Jennifer Ledford
GBAll-around great experience and responsive customer service! The process is very easy and a great car! The original car I selected was not available, but then another one in a different color became available and I actually like the color better than the original that I reserved. Since I work from home, I don’t need a car often, so I started with the lowest mileage plan. I love that unused miles carryover! There was a little glitch with delivery timing, but it worked out fine. All-around great experience and responsive customer service!
TS
GBBUYER BEWARE - DO NOT USE Canceled my 3-year subscription less than 12 months in out of nowhere due to "unforeseen economic circumstances." I had no issues with payments and car was being operated in perfect condition. They are clearly a start-up with no idea how to make a budget or run a trustworthy business. Recalled every subscription given out during 2022 across the country, no exceptions, because they're not making enough $$ on them. I should have known better. DO NOT USE THIS SERVICE.
Jabby
GBExtremely Shady More of what the reviews below are saying. Had an agreement for 3 years, and suddenly being told to return my Equinox within 10 days! Also they used to offer preventative maintenance as part of the deal and quietly removed that. Some people also had to find their own insurance. The company is going downhill, and to any potential customer: don't!
AN
GBThey are taking my car back!! Apparently their model didn't work. I, along with others, just got this text: "Due to unforeseen circumstances, we are unable to continue providing your subscription at this time. As a result, we must request the return of your vehicle within the next 10 days" Had the Altima for a year and a half, payments always were made on time.
Sad to be a customer
GBI’d use a different service I’m one of the customers that they took back the cars early because they weren’t making money (their customer service rep explaining interest rate changes) Make sure you read the full terms before pulling trigger.