GO

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2.30
Based on 20 Reviews

5

25.00%

4

10.00%

3

0.00%

2

0.00%

1

65.00%
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Lucille Micallef
MT

Totally disappointed I just spent a long time talking to credit control. She kept saying " I don't know " Really ? How do you get your jobs ?? !!

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Sad to be a customer
US

I’d use a different service I’m one of the customers that they took back the cars early because they weren’t making money (their customer service rep explaining interest rate changes) Make sure you read the full terms before pulling trigger.

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Shyam G
US

The quote "Too good to be true" is… The quote "Too good to be true" is fishy in this case. The terms of the contract will always favor the business, not the individual. They provided a quick notice to return the car due to unfavorable business conditions. I kept the accumulated miles over having year+: planning to keep the car for three years. But I was asked to return the vehicle within ten days and give up my miles (more than three months of underutilized for free). No extension, pathetic location to return, and asked not to write bad reviews for one monthly fee, which I didn't agree to, so another customer truly understands the business model here. Just be aware of what you are getting into with this drivego. You end up with better deals with leasing in the longer run than this subscription model.

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Natalie Walters
US

I reiterate all of the bait and switch… I reiterate all of the bait and switch tactics users have mentioned below. 1) No response from Go or ability to work with me when I received my notice to return car. It was pretty much, "tough luck".2.) No incentives to continue to use their service given how the inconvenience. 3.) I work in finance and understand the CFPB complaints should be taken seriously. I mentioned this to GO (as I logged a complaint) and there was no response. I understand the market condictions, but truly baffling how they expect to make it as a start up with this customer experience.

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Gideon Williams
US

June 5th They Want the car back?!?!?! June 5th got an email saying they want the care back immediately within 10 days and no explanation. Unbelievable horrid experience, so much for the agreement we have in place. Stay away! Cant pay their debts and is a failing business model. You never tried to reach out to us. I tried to reach out to you. Obviously we returned the vehicle and will never use you again!

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