John was great at check in John was great at check in. The check in was virtual (talking to a representative on a screen) I was skeptical but it went very smooth with John’s clear instructions. The little locker that pops open with the key inside is neat! I will definitely use this company again when in need of a rental car.

Never again, bunch of scumbags This company is super deceptive about its hidden fees, which ended up almost doubling the price I was quoted. When I questioned some of the fees, like a "stadium fee" after the fact (was never at a stadium), I was told it was required by AZ state law. If that's the case, include it in the quoted price, dipshits! So pissed. Never again.

Great service Great service. Nice people

Borders on Fraud Them, "Would you like damage coverage? It's only $3 more per day!" Lie #1. "Wait, why is cost so high?" "We hold a deposit that we'll return when you bring the car back." Went from a $238 rental to $534. Believe all the one star ratings here!!!

PLEASE BEWARE PLEASE BEWARE! I do not recommend that you rent from NU Car Rentals/Horsepower Car Rental. When I booked the reservation online, my initial total was $36.10 in March of 2024. I did not purchase the online insurance because my personal car insurance covers all rentals. It is necessary to note that I have NEVER had a problem with ANY car rental companies accepting my insurance. Unfortunately, when I arrived at the rental counter, they stated that they only accepted specific insurance that did not include mine. Within a few minutes, my rental jumped from $36.10 to $196.55! This pricing difference left me feeling swindled and aggravated. After speaking to my insurance agent, he also confirmed that he has never had an issue utilizing this insurance with a car rental company. NU CAR RENTALS/HORSEPOWER CAR RENTALS IS DECEPTIVE AND A SCAM! Save yourself the frustration and rent elsewhere.