PLEASE BEWARE PLEASE BEWARE! I do not recommend that you rent from NU Car Rentals/Horsepower Car Rental. When I booked the reservation online, my initial total was $36.10 in March of 2024. I did not purchase the online insurance because my personal car insurance covers all rentals. It is necessary to note that I have NEVER had a problem with ANY car rental companies accepting my insurance. Unfortunately, when I arrived at the rental counter, they stated that they only accepted specific insurance that did not include mine. Within a few minutes, my rental jumped from $36.10 to $196.55! This pricing difference left me feeling swindled and aggravated. After speaking to my insurance agent, he also confirmed that he has never had an issue utilizing this insurance with a car rental company. NU CAR RENTALS/HORSEPOWER CAR RENTALS IS DECEPTIVE AND A SCAM! Save yourself the frustration and rent elsewhere.

Borders on Fraud Them, "Would you like damage coverage? It's only $3 more per day!" Lie #1. "Wait, why is cost so high?" "We hold a deposit that we'll return when you bring the car back." Went from a $238 rental to $534. Believe all the one star ratings here!!!

What and amazing experience What and amazing experience, I booked thru Expedia like I always do, they picked me up at the airport and brought me to their office, the design is very nice, the guys working the counter do their job advising you on what you might need but don't force you into anything, I really like that, unlike other companies that pressure you into getting their own insurance, I had my own insurance and they let me use it, of course they explain that the security deposit is high due to the responsibility but is something that I already knew so everything went well..

John was great at check in John was great at check in. The check in was virtual (talking to a representative on a screen) I was skeptical but it went very smooth with John’s clear instructions. The little locker that pops open with the key inside is neat! I will definitely use this company again when in need of a rental car.

BE SMART!!!! KNOW WHAT YOU"RE SIGNING AND WHAT YOU'RE GETTING! RE: CarRentals Itinerary 72682599790835 ORLANDO/MCO - Folks, be VERY careful what you are signing. I started out with a $168.00 rental for 7 days. I didn't use my head. When they got through with me, I paid $546.53, included was; 13.99 a day for tolls, ( I went through four toll booths) I had them fill the tank ( I drove a grand total of 98 miles) but they said their gas was cheaper and an $85.00 collision charge after I even showed my own collision coverage through GEICO. I was told I would have to go through carrentals.com to get reimbursed the $84.00 collision charge. The carrentals website is a maze of confusion offering no customer service on issues or problems. Live and learn. They know how to inflate a $168.00 weekly rental up to $546.53. The car rental cost me almost as much as my room on a daily charge. Be smart! Rent smart! Know what you're signing. They won't give you nothing for nothing. RIDICULOUS and I'm upset with myself. Carrentals.com works with Action and NU.. I feel a reimbursement of my collision charge and tolls should be refunded. Otherwise, I feel hosed.