CANDANCE GERMANY
GBPLEASE BEWARE PLEASE BEWARE! I do not recommend that you rent from NU Car Rentals/Horsepower Car Rental. When I booked the reservation online, my initial total was $36.10 in March of 2024. I did not purchase the online insurance because my personal car insurance covers all rentals. It is necessary to note that I have NEVER had a problem with ANY car rental companies accepting my insurance. Unfortunately, when I arrived at the rental counter, they stated that they only accepted specific insurance that did not include mine. Within a few minutes, my rental jumped from $36.10 to $196.55! This pricing difference left me feeling swindled and aggravated. After speaking to my insurance agent, he also confirmed that he has never had an issue utilizing this insurance with a car rental company. NU CAR RENTALS/HORSEPOWER CAR RENTALS IS DECEPTIVE AND A SCAM! Save yourself the frustration and rent elsewhere.
Marvin Armstrong
GBThey lied to me. Very dishonest. They lied to me. Charged me for things I didn't want ans when I returned the car the bill was triple the original price!! Charged me for things I told them I didn't want!
Gmade Couture
GBAVOID THEM WITH EVERYTHING YOU HAVE AVOID THEM WITH EVERYTHING YOU HAVE. THEY ARE THE WORST CAR RENTAL EVER. OMG, AN ADDITIONAL FEE FOR EVERYTHING, THEY WANT TO PUT A 700 HOLD ON UR CARD, YOU COME RETURN THE CAR, THEY TRY TO LOOK FOR THE SLIGHTEST DE T ON THE CAR AND ACCUSE U OF DOING IT!!!! RUN RUN FROM THIS CAR RENTAL. ON THE DAY OF RESERVATION, 3 POTENTIAL CUSTOMERS WENT BACK TO THE AIRPORT AFTER THEY GAVE THEM THEIR RULES N REGULATIONS ON CAR RENTAL. OMGGG NEVER AGAIN!!!
Michael Affleck
GBThis company is dishonest and you will… This company is dishonest and you will find no recourse for your troubles. Do not rent from NU. They offered a nice upgrade for a fair fee but then charged the original invoice plus the full amount for the new rental. My four day rental of 23.00/day was 351.00. You cannot reach anyone who will help and they email that the charges are accurate. So I paid for 2 cars at the same time even though I only got one car. This place cannot stay in business operating like this. Don't do it.
Gustavo Puente
MXWhat and amazing experience What and amazing experience, I booked thru Expedia like I always do, they picked me up at the airport and brought me to their office, the design is very nice, the guys working the counter do their job advising you on what you might need but don't force you into anything, I really like that, unlike other companies that pressure you into getting their own insurance, I had my own insurance and they let me use it, of course they explain that the security deposit is high due to the responsibility but is something that I already knew so everything went well..