Very good customer service … I read some reviews online about this company that were not very favorable. However my experience with them was great! I had to cancel my reservation shortly before my trip and figured I wouldn’t get a refund. I was pleasantly surprised when they refunded all of my money. Definitely going to do business with them again when I need a rental car.

This company is dishonest and you will… This company is dishonest and you will find no recourse for your troubles. Do not rent from NU. They offered a nice upgrade for a fair fee but then charged the original invoice plus the full amount for the new rental. My four day rental of 23.00/day was 351.00. You cannot reach anyone who will help and they email that the charges are accurate. So I paid for 2 cars at the same time even though I only got one car. This place cannot stay in business operating like this. Don't do it.

NU car rental unprofessional and conniving NU car rental unprofessional and conniving. Because of how I was treated and how NU car do business I will no longer use Expedia since they provide services from that low low low standards (if you can even use that word in same sentence) company. DO NOT USE NU car rental as you will not get what you payed for and most likely you will pay more than at any other car rental company .

Borders on Fraud Them, "Would you like damage coverage? It's only $3 more per day!" Lie #1. "Wait, why is cost so high?" "We hold a deposit that we'll return when you bring the car back." Went from a $238 rental to $534. Believe all the one star ratings here!!!

DO NOT rent from Nu Car, they will steal from you Please please please believe the bad reviews! You may think you are smarter than them and you'll be able to see all of their tricks. I was very clear that I didn't want insurance, I selected no insurance on the contract, yet I was charged hundreds of dollars for insurance on a $64 rental. I disputed it with my credit card company and my credit card company sided with them stating that neither one of us had proof. So you may think that even if they screw you you'll just dispute it, you won't. You can waste your time taking screenshots of the contract that you sign electronically when you rent the car, or you can go to a car dealership that isn't going to try to scam you in the beginning. I am going to do everything in my power to destroy this company single-handedly. I have seen how many people they have scammed, how many people they have taking money from illegally, the fraudulent behavior, how many people they have hurt, and honey I got nothing but time. I am going to do everything in my power to keep them from hurting you. Step one is making sure I tell as many people as I can to stay far away from this company. They need to be put out of business. They are running a scam and you will pay significantly more than you would at a reputable car rental company for a crappier car. Do not under any circumstances no matter what the initial price looks like rent from this company. That price is not what you will pay.