BE SMART!!!! KNOW WHAT YOU"RE SIGNING AND WHAT YOU'RE GETTING! RE: CarRentals Itinerary 72682599790835 ORLANDO/MCO - Folks, be VERY careful what you are signing. I started out with a $168.00 rental for 7 days. I didn't use my head. When they got through with me, I paid $546.53, included was; 13.99 a day for tolls, ( I went through four toll booths) I had them fill the tank ( I drove a grand total of 98 miles) but they said their gas was cheaper and an $85.00 collision charge after I even showed my own collision coverage through GEICO. I was told I would have to go through carrentals.com to get reimbursed the $84.00 collision charge. The carrentals website is a maze of confusion offering no customer service on issues or problems. Live and learn. They know how to inflate a $168.00 weekly rental up to $546.53. The car rental cost me almost as much as my room on a daily charge. Be smart! Rent smart! Know what you're signing. They won't give you nothing for nothing. RIDICULOUS and I'm upset with myself. Carrentals.com works with Action and NU.. I feel a reimbursement of my collision charge and tolls should be refunded. Otherwise, I feel hosed.

We were directly sent to the right… We were directly sent to the right counter The person in charge give us the option we want and we drive this car for 2 days ( in and around) Phoenix without any problems

Too many extra hidden fees Too many extra hidden fees. No direct line to address any changes to your plan. Prices online are very misleading. For a car listed at $12 per day cost was actually over $500 not including the insurance which if you have your own insurance dont opt into theirs.

This company is dishonest and you will… This company is dishonest and you will find no recourse for your troubles. Do not rent from NU. They offered a nice upgrade for a fair fee but then charged the original invoice plus the full amount for the new rental. My four day rental of 23.00/day was 351.00. You cannot reach anyone who will help and they email that the charges are accurate. So I paid for 2 cars at the same time even though I only got one car. This place cannot stay in business operating like this. Don't do it.

John was great at check in John was great at check in. The check in was virtual (talking to a representative on a screen) I was skeptical but it went very smooth with John’s clear instructions. The little locker that pops open with the key inside is neat! I will definitely use this company again when in need of a rental car.