John was great at check in John was great at check in. The check in was virtual (talking to a representative on a screen) I was skeptical but it went very smooth with John’s clear instructions. The little locker that pops open with the key inside is neat! I will definitely use this company again when in need of a rental car.

They lied to me. Very dishonest. They lied to me. Charged me for things I didn't want ans when I returned the car the bill was triple the original price!! Charged me for things I told them I didn't want!

NU car rental unprofessional and conniving NU car rental unprofessional and conniving. Because of how I was treated and how NU car do business I will no longer use Expedia since they provide services from that low low low standards (if you can even use that word in same sentence) company. DO NOT USE NU car rental as you will not get what you payed for and most likely you will pay more than at any other car rental company .

This company is dishonest and you will… This company is dishonest and you will find no recourse for your troubles. Do not rent from NU. They offered a nice upgrade for a fair fee but then charged the original invoice plus the full amount for the new rental. My four day rental of 23.00/day was 351.00. You cannot reach anyone who will help and they email that the charges are accurate. So I paid for 2 cars at the same time even though I only got one car. This place cannot stay in business operating like this. Don't do it.

What and amazing experience What and amazing experience, I booked thru Expedia like I always do, they picked me up at the airport and brought me to their office, the design is very nice, the guys working the counter do their job advising you on what you might need but don't force you into anything, I really like that, unlike other companies that pressure you into getting their own insurance, I had my own insurance and they let me use it, of course they explain that the security deposit is high due to the responsibility but is something that I already knew so everything went well..