Never again, bunch of scumbags This company is super deceptive about its hidden fees, which ended up almost doubling the price I was quoted. When I questioned some of the fees, like a "stadium fee" after the fact (was never at a stadium), I was told it was required by AZ state law. If that's the case, include it in the quoted price, dipshits! So pissed. Never again.

John was great at check in John was great at check in. The check in was virtual (talking to a representative on a screen) I was skeptical but it went very smooth with John’s clear instructions. The little locker that pops open with the key inside is neat! I will definitely use this company again when in need of a rental car.

Liars and crooks Liars and crooks. Been renting cars for ever, never such a bad experience. Tried to sell me insurances and services I didn't need. They prey and take advantage of people that don't know any better with lies, deception, and bullying. They offer a very cheap price on the apps but it will not be what you booked. Expect to pay way more. I was brutally told I either take the insurance or no car. I carry a million dollar auto liability policy with full coverage. Told them to shove it, I will not do business with crooks! Reported them to Travelocity which were great and refunded my money back. Not sure if they will do anything about it but hopefully they will as it does reflect badly on them, too!

We were directly sent to the right… We were directly sent to the right counter The person in charge give us the option we want and we drive this car for 2 days ( in and around) Phoenix without any problems

Thank you NU Car San Diego! We went through an online travel company and part of our package was a rental car through NU Car Rentals in San Diego. We were skeptical at first as we've never heard of this company. I was impressed. Check in was great. The customer service I thought was awesome. The gentleman that waited on us was more than friendly, went out of his way to assist us by answering any questions or concerns and we were in and out of there in less than 10 minutes. I added their car insurance myself with no pressure from them, decided I didn't need it and called them the next day and they removed it. I definitely will use this company again. Thank you Nu Car San Diego!