Borders on Fraud Them, "Would you like damage coverage? It's only $3 more per day!" Lie #1. "Wait, why is cost so high?" "We hold a deposit that we'll return when you bring the car back." Went from a $238 rental to $534. Believe all the one star ratings here!!!

DO NOT rent from Nu Car, they will steal from you Please please please believe the bad reviews! You may think you are smarter than them and you'll be able to see all of their tricks. I was very clear that I didn't want insurance, I selected no insurance on the contract, yet I was charged hundreds of dollars for insurance on a $64 rental. I disputed it with my credit card company and my credit card company sided with them stating that neither one of us had proof. So you may think that even if they screw you you'll just dispute it, you won't. You can waste your time taking screenshots of the contract that you sign electronically when you rent the car, or you can go to a car dealership that isn't going to try to scam you in the beginning. I am going to do everything in my power to destroy this company single-handedly. I have seen how many people they have scammed, how many people they have taking money from illegally, the fraudulent behavior, how many people they have hurt, and honey I got nothing but time. I am going to do everything in my power to keep them from hurting you. Step one is making sure I tell as many people as I can to stay far away from this company. They need to be put out of business. They are running a scam and you will pay significantly more than you would at a reputable car rental company for a crappier car. Do not under any circumstances no matter what the initial price looks like rent from this company. That price is not what you will pay.

We were directly sent to the right… We were directly sent to the right counter The person in charge give us the option we want and we drive this car for 2 days ( in and around) Phoenix without any problems

Very good customer service … I read some reviews online about this company that were not very favorable. However my experience with them was great! I had to cancel my reservation shortly before my trip and figured I wouldn’t get a refund. I was pleasantly surprised when they refunded all of my money. Definitely going to do business with them again when I need a rental car.

PLEASE BEWARE PLEASE BEWARE! I do not recommend that you rent from NU Car Rentals/Horsepower Car Rental. When I booked the reservation online, my initial total was $36.10 in March of 2024. I did not purchase the online insurance because my personal car insurance covers all rentals. It is necessary to note that I have NEVER had a problem with ANY car rental companies accepting my insurance. Unfortunately, when I arrived at the rental counter, they stated that they only accepted specific insurance that did not include mine. Within a few minutes, my rental jumped from $36.10 to $196.55! This pricing difference left me feeling swindled and aggravated. After speaking to my insurance agent, he also confirmed that he has never had an issue utilizing this insurance with a car rental company. NU CAR RENTALS/HORSEPOWER CAR RENTALS IS DECEPTIVE AND A SCAM! Save yourself the frustration and rent elsewhere.