NU car rental unprofessional and conniving NU car rental unprofessional and conniving. Because of how I was treated and how NU car do business I will no longer use Expedia since they provide services from that low low low standards (if you can even use that word in same sentence) company. DO NOT USE NU car rental as you will not get what you payed for and most likely you will pay more than at any other car rental company .

Great service Great service. Nice people

Very good customer service … I read some reviews online about this company that were not very favorable. However my experience with them was great! I had to cancel my reservation shortly before my trip and figured I wouldn’t get a refund. I was pleasantly surprised when they refunded all of my money. Definitely going to do business with them again when I need a rental car.

We were directly sent to the right… We were directly sent to the right counter The person in charge give us the option we want and we drive this car for 2 days ( in and around) Phoenix without any problems

Liars and crooks Liars and crooks. Been renting cars for ever, never such a bad experience. Tried to sell me insurances and services I didn't need. They prey and take advantage of people that don't know any better with lies, deception, and bullying. They offer a very cheap price on the apps but it will not be what you booked. Expect to pay way more. I was brutally told I either take the insurance or no car. I carry a million dollar auto liability policy with full coverage. Told them to shove it, I will not do business with crooks! Reported them to Travelocity which were great and refunded my money back. Not sure if they will do anything about it but hopefully they will as it does reflect badly on them, too!