Too many extra hidden fees Too many extra hidden fees. No direct line to address any changes to your plan. Prices online are very misleading. For a car listed at $12 per day cost was actually over $500 not including the insurance which if you have your own insurance dont opt into theirs.

Very good customer service … I read some reviews online about this company that were not very favorable. However my experience with them was great! I had to cancel my reservation shortly before my trip and figured I wouldn’t get a refund. I was pleasantly surprised when they refunded all of my money. Definitely going to do business with them again when I need a rental car.

Hidden fees and geo restriction… Hidden fees and geo restriction up-charges are not clearly delineated when booking. Shuttle from airport took almost one hour.

They lied to me. Very dishonest. They lied to me. Charged me for things I didn't want ans when I returned the car the bill was triple the original price!! Charged me for things I told them I didn't want!

Never again, bunch of scumbags This company is super deceptive about its hidden fees, which ended up almost doubling the price I was quoted. When I questioned some of the fees, like a "stadium fee" after the fact (was never at a stadium), I was told it was required by AZ state law. If that's the case, include it in the quoted price, dipshits! So pissed. Never again.