This company is dishonest and you will… This company is dishonest and you will find no recourse for your troubles. Do not rent from NU. They offered a nice upgrade for a fair fee but then charged the original invoice plus the full amount for the new rental. My four day rental of 23.00/day was 351.00. You cannot reach anyone who will help and they email that the charges are accurate. So I paid for 2 cars at the same time even though I only got one car. This place cannot stay in business operating like this. Don't do it.

Never again, bunch of scumbags This company is super deceptive about its hidden fees, which ended up almost doubling the price I was quoted. When I questioned some of the fees, like a "stadium fee" after the fact (was never at a stadium), I was told it was required by AZ state law. If that's the case, include it in the quoted price, dipshits! So pissed. Never again.

Liars and crooks Liars and crooks. Been renting cars for ever, never such a bad experience. Tried to sell me insurances and services I didn't need. They prey and take advantage of people that don't know any better with lies, deception, and bullying. They offer a very cheap price on the apps but it will not be what you booked. Expect to pay way more. I was brutally told I either take the insurance or no car. I carry a million dollar auto liability policy with full coverage. Told them to shove it, I will not do business with crooks! Reported them to Travelocity which were great and refunded my money back. Not sure if they will do anything about it but hopefully they will as it does reflect badly on them, too!

PLEASE BEWARE PLEASE BEWARE! I do not recommend that you rent from NU Car Rentals/Horsepower Car Rental. When I booked the reservation online, my initial total was $36.10 in March of 2024. I did not purchase the online insurance because my personal car insurance covers all rentals. It is necessary to note that I have NEVER had a problem with ANY car rental companies accepting my insurance. Unfortunately, when I arrived at the rental counter, they stated that they only accepted specific insurance that did not include mine. Within a few minutes, my rental jumped from $36.10 to $196.55! This pricing difference left me feeling swindled and aggravated. After speaking to my insurance agent, he also confirmed that he has never had an issue utilizing this insurance with a car rental company. NU CAR RENTALS/HORSEPOWER CAR RENTALS IS DECEPTIVE AND A SCAM! Save yourself the frustration and rent elsewhere.

Thank you NU Car San Diego! We went through an online travel company and part of our package was a rental car through NU Car Rentals in San Diego. We were skeptical at first as we've never heard of this company. I was impressed. Check in was great. The customer service I thought was awesome. The gentleman that waited on us was more than friendly, went out of his way to assist us by answering any questions or concerns and we were in and out of there in less than 10 minutes. I added their car insurance myself with no pressure from them, decided I didn't need it and called them the next day and they removed it. I definitely will use this company again. Thank you Nu Car San Diego!