DO NOT rent from Nu Car, they will steal from you Please please please believe the bad reviews! You may think you are smarter than them and you'll be able to see all of their tricks. I was very clear that I didn't want insurance, I selected no insurance on the contract, yet I was charged hundreds of dollars for insurance on a $64 rental. I disputed it with my credit card company and my credit card company sided with them stating that neither one of us had proof. So you may think that even if they screw you you'll just dispute it, you won't. You can waste your time taking screenshots of the contract that you sign electronically when you rent the car, or you can go to a car dealership that isn't going to try to scam you in the beginning. I am going to do everything in my power to destroy this company single-handedly. I have seen how many people they have scammed, how many people they have taking money from illegally, the fraudulent behavior, how many people they have hurt, and honey I got nothing but time. I am going to do everything in my power to keep them from hurting you. Step one is making sure I tell as many people as I can to stay far away from this company. They need to be put out of business. They are running a scam and you will pay significantly more than you would at a reputable car rental company for a crappier car. Do not under any circumstances no matter what the initial price looks like rent from this company. That price is not what you will pay.

FRAUDULENT/UNETHICAL/UNPROFESSIONAL Caveat Emptor (Buyer Beware) Horrible experience at this location!!! Do not come here if you value your privacy and don't want your personal identifying information disseminated amongst staff members at this location and used for fraud. While I typically support local businesses this is one Caveat Emptor (Buyer Beware). Very unprofessional environment! Complete and total lack of transparency and frequent attempts to take more and more money. Read the reviews carefully I regretfully read them and disregarded those who came before me. Read them and dodge a bullet! Experienced a horrible customer experience at location 2327 E Van Buren St. Sky Harbor Intl Airport, Phoenix, AZ 85006. On 04/28/24. When entering I was rudely treated unprofessionally, racially profiled and discriminated against by members of Management not associates. The Administration (Management) a woman and Hispanic male in back offices stated they were contacted by police that I was being investigated and consequently this led to the most inhumane, unprofessional, despicable, demeaning experience. I paid for my reservation and never retrieved vehicle but sadly had to leave due to the extreme misconduct and blatant unprofessionalism I endured. I would like an explanation as to how and why this could happen, I am a first time customer. I booked with Priceline. After filing. Complaint with NU Car Rentals they responded. 6650672495NU Poor Customer Service Dear Robert, Our rental counter's manager just responded. Please see their response below. I did just hear back from the manager of the location. There is nothing that will be done here. The manager was at the counter the entire day and did not observe any behavior as described in the statement from the customer. Also stated no one approached him with any complaints on any of the agents. Sincerely, Jj P NÜ Car Rentals Toll Free (US) 1.877.535.7117 International 1.210.201.0280

We were directly sent to the right… We were directly sent to the right counter The person in charge give us the option we want and we drive this car for 2 days ( in and around) Phoenix without any problems

Liars and crooks Liars and crooks. Been renting cars for ever, never such a bad experience. Tried to sell me insurances and services I didn't need. They prey and take advantage of people that don't know any better with lies, deception, and bullying. They offer a very cheap price on the apps but it will not be what you booked. Expect to pay way more. I was brutally told I either take the insurance or no car. I carry a million dollar auto liability policy with full coverage. Told them to shove it, I will not do business with crooks! Reported them to Travelocity which were great and refunded my money back. Not sure if they will do anything about it but hopefully they will as it does reflect badly on them, too!

Thank you NU Car San Diego! We went through an online travel company and part of our package was a rental car through NU Car Rentals in San Diego. We were skeptical at first as we've never heard of this company. I was impressed. Check in was great. The customer service I thought was awesome. The gentleman that waited on us was more than friendly, went out of his way to assist us by answering any questions or concerns and we were in and out of there in less than 10 minutes. I added their car insurance myself with no pressure from them, decided I didn't need it and called them the next day and they removed it. I definitely will use this company again. Thank you Nu Car San Diego!