I have been charged for a full tank of… I have been charged for a full tank of gas even though I returned the car with a full tank. Despite my email of dissatisfaction and the check out report, I received no response or any modification to my invoice. I do not recommend Avis to anyone. Regards. Michaël

They charged me double Rented a car from them, paid the cost of child seat upon picking the car. After returning the car my credit card was charged with no explanation what so ever. Sent several emails to get a replay that the amount is for child seat and a road toll. 5 days later again my card was charged the same amount as the road toll. So basically they let me pay twice, at least till today, still waiting for an adequate reply from their side.

YOUR CARD IS UNDERDANGER! YOUR CARD IS UNDERDANGER! FRAUD Company. They took 3000 AED from my car as deposit. They said for fines. + They took my credit card information without my knowledge. When i returned the car, they charged me besides this deposit 1211 Aed. Which suppose to taken from the deposit. I didnt even know they took my card information for new transaction. Dont ruin your holiday with AVIS!! Me and my family’s holiday ruined because of them. I already informed dubai police regarding money fraud.

Too bad too often Terrible experience renting a car in Avis Dubai, on several occasions. Was denied a car yesterday, told at the counter that I cannot use a valid driving license if my current residency is in a different country. On a previous occasion, had to wait hours for them to bring my car although it was pre-booked well in advance. I think its a UAE-Avis thing, better avoid them there. The service is great in many other locations. Istanbul airport branch is really good, for example.

Horrific Post Rental Experience I rented a car from Dubai airport and had to use a debit card for the security deposit due to an issue with my credit cards. According to the contract, funds were to be refunded in 45 days; it has now been 70 days! No one answers the phone, 1 of 6 e-mails is responded to with 'we will send this to finance for review'. Customer service is non-existent, plenty of better options to choose from. And, when the initial inspection takes place and the guy says don't worry about that little scratch we don't count that, worry about it. Luckily I took pictures when I received the car as they tried to charge me for it when I returned the car. Scammers from all perspectives.