Too bad too often Terrible experience renting a car in Avis Dubai, on several occasions. Was denied a car yesterday, told at the counter that I cannot use a valid driving license if my current residency is in a different country. On a previous occasion, had to wait hours for them to bring my car although it was pre-booked well in advance. I think its a UAE-Avis thing, better avoid them there. The service is great in many other locations. Istanbul airport branch is really good, for example.

Worst place to rent car Worst place to rent car. I had to pay 2000AED in deposit, no problems there, but when it came to the refund the told me i had to waite 45 days, also no problem. It took me almost 95 days to get the refund after talking to them multiple times. I did in the end receive back the refund but it was missing almost 300AED no explanation why just a cash register recipe that have been scanned and send as a picture. Dont rent from this place.

Prepare to be disappointed! Do you enjoy the thrill of being provided a car that hasn't been checked over for faults and issues. Ever wanted to pay top dollar rental prices for a car that still has coffee stains and snot rags from the previous customer? Do you feel good customer service is a waste of time? Then Avis is the rental car company for you! Never have I been so disappointed in myself to assume that such a big name in the rental car market would provide exceptional service across the world. It seems the one in Dubai makes up it's own rules and now I'm locked in for a year long contract with a company that just doesn't care to provide a good service or offer its customers safety and piece of mind.

DON’T RENT CAR AVIS AND CARTRAWLER DON’T RENT CAR WITH AVIS AND CARTRAWLER Be careful, thoses companies are thieves. I booked a car with Avis with reservation number AE557578480 for 3 weeks in Dubai. I paid online with my debit card and of course the payment went through. When I got there, the Avis agent refused to rent the car for me because I needed a credit card. The majority of cards in France are debit. So I couldn't get the car and Cartrawler refuses to refund me 660€. THEY ARE THIEVES. I will post negative reviews alldays on all platforms to make them lose money and customers until they find a solution to refund me back.

Bad customer service Bad customer service. It's been 5 months since I was in dubai. They promised me that refunding y deposit will take 4 weeks. It's been 5 months now, and still no deposit returned. No answer on email, no answer on whatsapp. Worst experience ever. I highly advice you all to stay away from them.