It was a great experience starting from Booking It was a great experience starting from the booking process which was simple and easy till the drivers came to collect the car. Much appreciated service.

Worst place to rent car Worst place to rent car. I had to pay 2000AED in deposit, no problems there, but when it came to the refund the told me i had to waite 45 days, also no problem. It took me almost 95 days to get the refund after talking to them multiple times. I did in the end receive back the refund but it was missing almost 300AED no explanation why just a cash register recipe that have been scanned and send as a picture. Dont rent from this place.

I would not rcommend this company… I would not rcommend this company .they charge extra cost fuel ,cleaning etc. very expensive , does not answer for requests .No any staff in operating hours , contact with call center costed me a lot .

They charged me double Rented a car from them, paid the cost of child seat upon picking the car. After returning the car my credit card was charged with no explanation what so ever. Sent several emails to get a replay that the amount is for child seat and a road toll. 5 days later again my card was charged the same amount as the road toll. So basically they let me pay twice, at least till today, still waiting for an adequate reply from their side.

YOUR CARD IS UNDERDANGER! YOUR CARD IS UNDERDANGER! FRAUD Company. They took 3000 AED from my car as deposit. They said for fines. + They took my credit card information without my knowledge. When i returned the car, they charged me besides this deposit 1211 Aed. Which suppose to taken from the deposit. I didnt even know they took my card information for new transaction. Dont ruin your holiday with AVIS!! Me and my family’s holiday ruined because of them. I already informed dubai police regarding money fraud.