They charged me double Rented a car from them, paid the cost of child seat upon picking the car. After returning the car my credit card was charged with no explanation what so ever. Sent several emails to get a replay that the amount is for child seat and a road toll. 5 days later again my card was charged the same amount as the road toll. So basically they let me pay twice, at least till today, still waiting for an adequate reply from their side.

Avis UAE: total disaster pick -up: dirty car; no child seat available despite confirmed/booked drop-off: tried to over charge; AUH no signs to guide to parking lot; credit card block not released after number of weeks

Too bad too often Terrible experience renting a car in Avis Dubai, on several occasions. Was denied a car yesterday, told at the counter that I cannot use a valid driving license if my current residency is in a different country. On a previous occasion, had to wait hours for them to bring my car although it was pre-booked well in advance. I think its a UAE-Avis thing, better avoid them there. The service is great in many other locations. Istanbul airport branch is really good, for example.

Totall SCAMMERS Totall SCAMMERS ! THEY Took deposit and they Dont Return Back ! In rental Agreement its written clearly car can be renewed within 30 days. after using it 11 days, they said you cant Renew it, and A NEW 5000 DIRHAMS Deposit must be taken AGAIN !! STAY AWAY, TOTALL DISASTER !

Bad customer service Bad customer service. It's been 5 months since I was in dubai. They promised me that refunding y deposit will take 4 weeks. It's been 5 months now, and still no deposit returned. No answer on email, no answer on whatsapp. Worst experience ever. I highly advice you all to stay away from them.