Dawn
GBWorse company ever Worse company ever. I was told my vehicle needed a transmission. I use Carshield My contact list it covers transmissions. American Auto Shield told me my claim was denied because it was for an electronic part. Now I cant get my vehicle fixed These companies should be shut down because they rip people off. Thanks for nothing
Jeannette Eversen
GBHad a leaking oil pan Had a leaking oil pan. My dealership worked with Auto Shield, and my claim was approved with no hassle. Was kept in constant contact with Auto Shield on my claim status. Couldn’t be happier with their service!
Ellowyn Oster
GBFantastic support Got locked out of car with engine running due to an almost dead battery in my key fob. Got prompt, courteous response.
Anne Paterson
GBCar Tow Request A+++ My call to Carshield was answered by a very polite & cheerful customer service rep. He asked for details and quickly got to work finding a tow truck. I did decide to have him call back instead of stay on hold. He called me back soon after and had a tow scheduled for my car, which actually showed up 2 hours faster! FYI ~ This was a non emergency. This gentleman did his job efficiently and with a smile .. I could hear it!
Wayne Magee
GBOur unexpected Experience.Considering the time of the incident it… Considering the time of the incident it took the wrecker driver about an hour to arrive which was not bad. The driver (his name was Glen) was awesome. Thank you Car Shield and Glen of Flat Rock Towing & Recovery, LLC