Very satisfied Driver called when he was on the way. He told me he would have been here earlier; but he got a police dispatch call. He was quick and efficient, and placed car safely in the lot next to it's destination. I highly recommend the driver and Bypass Auto body.

UNEDUCATED AND DISTESPECTFUL This is the claim department for Car Shield. Worst experience of my life. Cancelled my car shield today due to horrific customer service in the claim department. No communication, all call centers, never get the same person to talk to, DISRESPECTFUL adjuster to my mechanic on a 3-way call, closed my claim before they even moved forward. I would NEVER let this company do anything toward a claim ever again. As a single mom and it being the holidays I am appauld and disgusted by the customer service from all angels.

Great Company Good Customer Service My experience with this company was great. My customer service representative was very friendly and helpful in working with me to get my vehicle towed to the dealership that I requested. The transaction went smoothly just like clock work.

Scam for repairs cost. Always higher than deductible They cancel authorizations for towing. They advertise with Vivica A. Fox, Ice T and other famous actors that as long as you take your vehicle to an authorized service location who accepts Car Shield, if it is a covered part you are only responsible to pay your deductible. This never happens and the cost is always so much higher for covered part. It is a total scam how American Auto Shield, as the third party administrator for CarShield play with words and terminology to attempt to justify auto ship parts as a non participating dealership charges. This dollar amount is then added to your deductible but the difference will be paid as long as the repair is deemed covered under your active policy.

Our unexpected Experience.Considering the time of the incident it… Considering the time of the incident it took the wrecker driver about an hour to arrive which was not bad. The driver (his name was Glen) was awesome. Thank you Car Shield and Glen of Flat Rock Towing & Recovery, LLC