Jesselyn Harrison
GBProfessional,timely and courteous young… Professional,timely and courteous young man changed my tire, loaded the busted tire safely in the back of my car and helped me locate the jack in my new car.
Ann Woodward
GBLooking for a reason to deny me help!!! I was happy to get a live person. I am disappointed that my repair was denied due to rust or corrosion. I live in a State where this is unavoidable. This makes me apprehensive about our future relationship. If you are going to deny a claim, and I have paid you on time every month for over a year is very disappointing to me. Are you here just to take my money? How can you offer me a piece of mind if I have to fear if you will stand behind me in a time of need????
Jeannette Eversen
GBHad a leaking oil pan Had a leaking oil pan. My dealership worked with Auto Shield, and my claim was approved with no hassle. Was kept in constant contact with Auto Shield on my claim status. Couldn’t be happier with their service!
Tracey Moore
GBDishonest I am disappointed as many repair shops in VA will not work with Car Shield. Car Shield doesn’t pay the listed price for labor as stated in the policy. They pay an estimated dollar amount based on US National Labor Guide which is very inaccurate leaving the customer with charges in addition to your copay.
STACIE B
GBHE WENT WAY BEYOND TO HELP ME! HE WENT WAY BEYOND THE NORMAL SERVICE IN AN ATTEMPT TO GET MY ENGINE'S HOOD OPEN, BUT IT WAS SIMPLY FROZEN CLOSED, SO HE ENDED UP HAVING TO TOW IT TO MY CAR REPAAIR SHOP FOR ME. HE WAS VERY KIND AND THOUGHTFUL! I CANNOT SAY ENOUGH KIND THINGS AOUT HIM!!