Derrick Johnson
GBNo call no show My car wouldn’t start in a parking lot, so I called and scheduled an appointment for 4pm and was told that I would be contacted by my technician when they were in route to me. 5pm rolls around so I call and they tell me I have a service window between 4-8pm which would have been nice to know when I called originally. 8pm rolls around and no word from a technician or customer service, so I had to get an uber home and leave my car after not hearing from anyone. If nobody could come today why lie? I would give 0 stars if I could.
Cece Lilly
GBNo one showed up or called me… No one showed up or called me for my scheduled appointment. I’ve been getting several maintenance services done by one mechanic and each time something else is wrong with the car. It’s an older car so I understand maintenance is needed but the companies communication is awful. Constantly told someone would call me back and no one does. Everyone acts aloof. Mechanic has cancelled or no showed 3 times. I’m not happy at all. Just want to finish the service I’m paying for and be done. Heather has tried to rectify things on her end but it seems to always fall flat because no one within the company communicates to each other.
Fudge Da_ B
GBSpecial Thanks Special Thanks to Daniel,Emberly, Teresa & last but Never Least Alexa EXCELLENT JOB (please forgive misspelling of names)they all worked collectively to make this experience a Grand an Beautiful one. There are not enough words to express the high level of customer service I received... Thanks again F. J.
Brian
GBGreat experience with Edgardo replacing the starter My starter died and FixMyCar had availability the next day which was perfect. Edgardo was my mechanic and he was awesome. Start to finish, he replaced the starter in 1.5 hours. The price was very fair and the at-home repair was super convenient and saved me the trouble of getting it towed. The mechanic was professional, courteous, and willing to answer any questions I had. My experience was 5/5 and I would use FixMyCar again.
Tia Lewis
GBHands down loved our experience with Fix my Car. Fix my car is wonderful and super convenient, I will definitely be recommending your company to everyone. The no stress factor of having the mechanic come to us was fantastic. Our alternator went out on one of our vans and we needed some other basic maintenance things taken care of as well. Our technician was Douglas he was on time very friendly and quick. He made the repair and performed all the maintenance needs for both our vehicles in a timely manner. He made a few recommendations to us but was in no way pushy about getting extra things. I will definitely appreciate that. I will be very happily making use of your company again in the future. Thanks for everything.